On-site customer service representative (San Miguel Topilejo)

At Qualfon Mexico, we believe in the power of a humane, professional, and purposeful work experience.

If you speak English (B2 level), live in Mexico City, and are looking for an on-site customer service opportunity (excluding sales, technical support, or collections), this position is for you:

What do we offer?

• Stable, on-site position
• Competitive base salary: $14,000–$16,000 MXN
• Performance bonus: up to $5,000 MXN
• Permanent contract from day 1
• Full legal benefits: IMSS, AFORE, INFONAVIT, and more
• People-centered work culture
• Paid training + space for professional growth

Qualifications

• B2 English (essential)
• High school completion
• Availability to work full-time (shifts between 9:00 a.m. and 9:00 p.m., assigned by operations)
• Previous call center experience is a plus, but not required

Key dates

• Onboarding: 18 June (includes paid training and nesting, 29 days)
• Last day to apply: June 13

At Qualfon, more than filling vacancies, we train people, teams and careers.

EQUAL OPPORTUNITY STATEMENT: QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, race, sex, ethnicity, national origin, race, sex, ethnicity, ethnicity, ethnicity, national origin, or ethnicity. religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniform servicemember status and any other characteristic protected under applicable federal, state or local law.