Técnico de TI

IT Technician Job Description

Location: Club Med Columbus

You are:

• Tech-savvy, with a strong interest in IT systems and technology.
• Service-oriented, with excellent communication and interpersonal skills.
• Organized and reliable, with the ability to manage multiple requests and priorities.
• Proactive and solution-oriented, able to troubleshoot technical issues efficiently.
• Comfortable working in an international and multicultural environment.
• Able to work independently while also collaborating effectively with different teams.
• Fluent in English; additional languages are a plus.

You will:

• Provide technical support to GOs, GE and management across the resort.
• Troubleshoot and resolve hardware, software, network and connectivity issues.
• Install, configure and maintain computers, printers, network equipment and other IT devices.
• Ensure IT systems and equipment are operational and properly maintained.
• Manage user accounts, access rights and basic system configurations.
• Monitor the resort's IT infrastructure and escalate complex technical issues when necessary.
• Support the implementation and maintenance of Club Med IT systems and applications.
• Assist with IT-related projects, upgrades and new technology deployments.
• Ensure IT procedures, security standards and company policies are followed.
• Provide technical assistance during events and operational activities when required.
• Maintain accurate records of IT equipment, incidents and interventions.
• Work closely with the headquarters and local teams to ensure a high level of IT service throughout the resort.

You have:

• Previous experience in IT support, technical support, systems administration or a similar position.
• Good knowledge of Windows, Microsoft Office and common business applications.
• Basic knowledge of computer networks, Wi-Fi, printers and IT infrastructure.
• Strong troubleshooting and problem-solving abilities.
• Previous experience in hospitality, hotels or resorts is a plus.
• Ability to work flexible hours, including weekends or holidays when operationally required.

Why Club Med?

• International and multicultural work environment.
• Accommodation provided.
• Meals included.
• Flights included.
• Opportunities for professional growth and mobility within Club Med.