Head Coach
PSC Industries
Description Acerca de: Gestionar el ciclo de vida de los colaboradores, el desarrollo de talento y la carga administrativa de los Team Coaches, garantizando la calidad del servicio ágil prestado a las direcciones de Servicios Financieros y alineando la práctica a los objetivos estratégicos.
Responsabilidades:
- People Management & Ciclo de Vida: Dirigir onboarding, offboarding, evaluaciones de desempeño, planes de carrera, capacitación y gestión administrativa.
- Gestión de Servicio & Métricas: Asignar y supervisar el servicio prestado a 1 de las 5 direcciones de servicios financieros. Presentar estados de salud, métricas de avance y conducir retroalimentaciones con directores, subdirectores y gerentes.
- Mejora Continua: Facilitar revisiones trimestrales sobre desempeño en 3 ejes: personas, procesos y herramientas.
- Gestión de Proveedores: Coordinar reemplazos, entrevistas, cambios y dar retroalimentación sobre la calidad del servicio técnico/externo.
- Mentoría & Agilidad: Apoyarse en los Agile Coaches para reforzar la adopción de prácticas ágiles a nivel equipo y sistema.
Escolaridad:
Licenciatura concluida en Tecnologías de la Información, Ingenierías o áreas Económico-Administrativas.
Ubicación;
Presencial, Miguel Hidalgo CDMX.
Conocimientos:
- Experiencia en roles como: Program Scrum Master, Release Train Engineer (RTE) o Agile Coach.
- Agilidad empresarial y escalada (Scrum, SAFe, Kanban, Management 3.0)
- Certificaciones Deseables: Scrum Master, SAFe (SA, SSM, RTE), Agile Coach, Change Management.
- Indispensable: Experiencia previa con personas a cargo directamente (mínimo 10 colaboradores directos en estructura), con responsabilidad de su desarrollo y gestión administrativa.
Beneficios:
- Sueldo base.
- Fondo de ahorro.
- Descuentos en compras de muebles y ropa.
- Aguinaldo.
- Vacaciones.
- Prima vacacional.
- Reparto de utilidades.
- Día libre de cumpleaños.
- Becas para estudio.
- Útiles escolares.
- Club de protección familiar.
- Ambiente de trabajo agradable.
- Entre otros beneficios y prestaciones.
Vacante publicada el 1 día atrás
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