DevOps / Site Reliability Engineer ID70127

DevOps / Site Reliability Engineer ID70127

Full time | AgileEngine | Mexico

Posted On 08/29/2026

Job Information

City Ciudad de México

State/Province México

01210

IT Services

Job Description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a DevOps / Site Reliability Engineer to maintain operational resilience across Azure, AWS, and GCP in a 24x7 environment. This role blends platform engineering with incident command, using Terraform, CI/CD pipelines, and CSPM tools like Wiz. You will lead major-incident calls, own remediation follow-through, and build the playbooks that guide response.

WHAT YOU WILL DO

• - Scale and maintain the ability to drive operational stability across multi-cloud environments (Azure, AWS, GCP).
• - Engineer unified security policies and configuration baselines using IaC (Terraform) to prevent misconfigurations.
• - Design, maintain, and optimize enterprise CI/CD pipelines to support continuous ASPM ingestion and deployment.
• - Act on continuous monitoring alerts, utilizing Cloud Security Posture Management (CSPM) tools like Wiz to secure workloads.
• - Serve as Incident Commander on major and critical incidents — running the bridge, directing technical workstreams, making time‑critical decisions, and coordinating cross‑functional responders under pressure.
• - Own the post‑incident loop — track remediation items to closure, hold owning teams accountable to timelines, and drive systemic fixes and preventative actions across groups.
• - Draft and send clear, accurate, audience‑appropriate incident notifications and status updates to technical teams, management, and stakeholders throughout the incident lifecycle.
• - Develop, maintain, and socialize divisional / group‑level incident‑management playbooks, runbooks, and escalation procedures that standardize response and reduce time‑to‑resolution.

MUST HAVES

• - 5+ years of experience .
• - In-depth architectural expertise in multi‑cloud defense, federated IAM, and zero‑trust principles .
• - Strong practical experience with Kubernetes, Terraform, CI/CD orchestration, and Python/Go scripting .
• - Senior‑level, hands‑on incident‑command experience driving major/critical incident calls to resolution in a 24x7 production environment .
• - Proven track record of remediation follow‑up — coordinating with teams and holding owners accountable until issues are fully closed.
• - Demonstrated skill drafting and issuing incident notification communications to both technical and executive audiences.
• - Direct experience authoring divisional/group incident‑management playbooks and escalation procedures.
• - Fully autonomous.
• - Drives the architecture of complex automated runbooks and mentors Middle‑level SREs.
• - Extensive experience deploying and tuning APIs from modern CNAPP/CSPM platforms, ideally Wiz .
• - Prior experience building platforms subject to strict financial compliance standards ( PCI‑DSS, SOC2 ).

NICE TO HAVES

• - PagerDuty — hands‑on experience with on‑call scheduling, alert routing, and incident orchestration.
• - ServiceNow — familiarity with incident, problem, and change management workflows and reporting.

PERKS AND BENEFITS

• - Growth without limits : build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• - Competitive compensation : get recognition that reflects your skills and impact, with regular performance and compensation reviews
• - Flexibility : work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
• - Meaningful, modern projects : build impactful products using modern technologies alongside global teams and leading brands
• - Collaborative culture : join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
• - Well‑being & support : access local well‑being programs and people‑focused support tailored to your location