Water Distribution Superintendent

Job Description

POSITION: Distribution Superintendent DEPARTMENT: Operations

REPORTS TO: Operations Manager DIVISION: Water Distribution

PAY RANGE: 52 FLSA Status: EXEMPT

INCUMBENT: DATE PREPARED: November 2018

Summary:Under general direction this single position class plans, organizes, directs and coordinates theactivities and personnel of the division including the operations, repair, construction andmaintenance of the District’s distribution systems, delivery of treated water and related treatedwater distribution facilities and preventative maintenance programs to ensure efficientoperations of the distribution system; administratively oversees, directs, plans, schedules, andsupervises the operation and maintenance of the treated water distribution systems and meterreading, field tests and inspection of backflow devices, and the development and implementationof the District’s Cross Connection Control Program; ensures regulatory and reporting complianceand water quality; performs regular assessment of the division’s system(s) to make appropriaterecommendations to the Operations Manager for the development of the water distributionsystem capital improvement plans and prepares the division’s budget.Successful performance will require providing an assortment of services to the District byconducting studies, managing and coordinating contracts of outside consultants and contractors,developing recommendations for policies, procedures, and action, inclusive of overseeingprojects, programs, and agreements, acting as liaison for the District with a variety of private andpublic organizations and regulatory agencies.Supervision Received and Exercised:Receives general direction from the Operations Manager. Exercises direct supervision overassigned personnel and coordinate and oversee the activities of vendors, contractors and/orsubcontractor selected for individual projects, and general supervision may be exercised toadministrative or support staff as assigned. May have lead responsibilities over multidisciplinaryteams for a specific task or project.Essential Job Functions (Illustrative Only): - Essential responsibilities and duties may include, butare not limited to, the following:• Supervise, plan, schedule, organize, manage, and evaluate the training and day-to-day work

review, regulation, and maintenance of all distribution systems, pumping, and facilities tomeet federal, state, and local government requirements and customer needs.

• Supervise, plan, prioritize, assign and direct the work and hours of work of subordinate

recommend step increases, promotions or other changes in status; handle complaints andresolve grievances or work disputes, discipline employees.

• Develop, plan, prioritize distribution maintenance activities according to standards and bestmanagement practices for emergency and non-emergency repairs and maintenance.

• Assist the Operations Manager in the establishment and implementation of operating policiesand procedures.

• Assist the Operations Manager in developing and administering the annual departmentbudget. Communicate priorities and conflicts pertaining to technical and materialrequirements regarding activities on District facilities, equipment, and machinery.

• Provide for the safety and security of employees, and ensure compliance with District andgovernmental safety policies, procedures, and regulations; including but not limited to, theMOU with the Union, Personnel Policy, the Injury and Illness Prevention Program and othersafety programs.

• Participate regularly in meetings with the Operations Manager and other supervisors todiscuss department activities, personnel performance, work assignments, progress, andplanning.

• Plans and implements daily work schedules, ensuring that equipment and materials areavailable and as to minimize impact of water use on District facilities and customers.

• Oversees all preventative maintenance operations and plans maintenance and repairactivities to minimize impact of water use on District facilities and customers.

• Identifies and monitors the department staff’s certification, education and trainingrequirements, and makes recommendations where gaps or opportunities exist.

• Answers questions and provides information to the public; investigates complaints, such asdirty water or pressure, and recommends corrective action as necessary to resolve conflicts.

• Provides technical guidance and supervision to staff on system operations and maintenance.• Supervises the care and maintenance of vehicles, tools and equipment.• Develop, approve and track distribution system workorders to ensure timely repair.

• Orders supplies, equipment and materials for system operations and maintenance activitiesand recommends purchase of major equipment.

• Maintains records and prepares a variety of reports and recommendations related to systemsactivities and operations.

• Ensures compliance with District and governmental policies, procedures, rules andregulations, regulatory reporting, including all safety standards.

• Evaluates existing distribution systems operations and maintenance procedures andrecommends new procedures or modifications to increase operational efficiency.

• Oversees the District’s meter reading, flushing, valve exercising and cross-connection control programs.

• Coordinates the repairs and maintenance of pumps and pressure regulating equipment andensures that preventative maintenance is performed as scheduled.

• Oversees the Underground Service Alerts (USA) activities.• Performs other related work as required.Qualification Requirements:To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.Knowledge of:• Federal, state and local rules and regulations, reporting and compliance requirements, as

they pertain to the distribution systems, operations and maintenance.• Current District policies including, but not limited to, the MOU, Personnel Policy, IIPP

as they relate to the effective management of division personnel.

• Principles of supervision, training, performance evaluations and effective personnelmanagement.

• Safe operation of, and use of, a wide variety of light, moderately heavy, and heavy powerdriven equipment.

• Rules and regulations pertaining to handling, storage, and disposal of hazardous and toxicmaterials and waste.

• Operation and application of Microsoft Office products (Excel, Word, Outlook, PowerPoint).• Correct application and usage of the English language, including spelling, grammar and

punctuation.• Safe work methods and safety precautions as related to the job.• Principles and methods of water distribution, measurement and recording equipment and

standard water quality test.• Procedures, materials, tools, and equipment required for maintaining, tanks, reservoirs,

water pipelines, meters, meter boxes, and fire hydrants.• Calculation of water flow and capacity, techniques and practices of regulation of water flows.• Policies and procedures governing water service, operation, and encroachments.Responsibility to:• Report any safety risks or hazards or any work assignment that you feel would require you,

or the employees you supervise, to perform the work in an unsafe manner.Responsibility to ensure that all personnel under your supervision are:• Obeying and promoting safe work practices.• Properly trained in safe work practices and procedures.• Operating equipment safely and properly and utilizing proper personal protective equipment.• Acknowledging the use of safeguards by other employees. Reporting any removal,

displacement, damage, destruction, or tampering of safety devices, safeguards, notices orwarnings.

• Following OSHA regulations. (OSHA requires that those in supervisory positions ensuresubordinate personnel adhere to the appropriate safety procedures in performing all duties.Failure to provide proper supervision may result in civil and/or criminal sanctions for theDistrict and supervisor).

Skill/Ability to:• Supervise and lead in a manner that fosters a work environment that is professional,

courteous, and respectful, and that is free of insubordination, dishonesty or harassment ofany kind.

• Actively and genuinely support District management to include the District’s mission,management goals and objectives. Understand District policies (i.e. MOU, Personnel Policy,safety, etc.) in order to effectively manage and evaluate department staff.

• Assist in the contract procurement and management of capital improvement andmaintenance projects.

• Organize work, manage and set multiple priorities, meet deadlines, and complete projectsand assignments independently and on time.

• Plan, organize, schedule, train, evaluate and supervise personnel directly and through

• Establish and maintain effective working relationships with other superintendents,subordinates, the public, and other public and private agencies.

• Evaluate maintenance and operations needs of assigned systems, develop alternatives,provide technical advice and recommendations, and implement effective courses of action.

• Plan, develop and administer an annual department budget.• Prepare clear, accurate and complete records and reports to meet required filing deadlines;

organize, maintain and update records, files and logs; perform data entry and wordprocessing accurately and expeditiously.

• Perform algebraic and geometrical calculations and metric conversions.• Read, interpret, and implement procedures, regulations, and policies as established and

required by regulatory agencies. Assess the condition and maintenance requirements ofdepartment facilities and determine the most appropriate method of repair with minimalimpact to customers.

• Use, and supervise the use of, a variety of hand and power tools with skill and safety.• Read and interpret road maps, piping and/or system diagrams, instructions, work orders,

safety and operation manuals, letters, reports, memos, and messages.• Resolve potential employee grievances and work disputes prior to formal grievance

procedure.• Troubleshoot leak locations and adjust, repair or remedy such defects or malfunctions.• Make sound decisions based on experience and working with others.• Perform relatively complex repairs, often exposed to inclement weather conditions.• On a continuous basis, know and understand all aspects of the job.

• Participate in the recruitment of and recommend to Operations Manager or HumanResources Director the selection of full-time and temporary staff in accordance with fair andlegal hiring practices. Coordinate or conduct staff training.

Physical Demands:The physical demands described herein are representative of those that must be met by anemployee to successfully perform the essential functions of this job. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to display verbal skillsto effectively interface with other staff members, the public, other public agencies andcontractors; ability to sit; stand; kneel; bend; squat; walk; climb and negotiate uneven terrain;ascend and descend steps, ladders and embankments; lift, push, pull and carry up to 50 lbs.; usehands and fingers to handle or feel objects and controls; and drive a vehicle in all weatherconditions.Specific vision abilities required by this job include close vision, distance vision, peripheral vision,and the ability to adjust focus.The work environment characteristics described below are representative of those an employeeencounters while performing the essential functions of this position. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions.• Outside: Drive a vehicle and perform tasks in a variety of weather conditions ranging from

snow and ice to more than 100 degrees F. Work in confined work spaces and at heights, such

• Inside: Work performed in areas that are frequently without temperature controls.• Fumes/Gasses: Exposure to vapors and/or airborne particles from powder and liquid

• Noise/Vibration: Exposure to generators.Education and Experience Requirements:Any combination of experience and education that would likely provide the required knowledge,skills and abilities may be qualifying as determined solely by the District. A typical way to obtainthe knowledge, skills and abilities would be:Education/Certification/License:• High school diploma or general education degree (GED).• Must possess a valid Class B California driver’s license, have a satisfactory driving record, and

be insurable by the District to operate District vehicles.• Must possess a valid Grade 4 Water Distribution Operator (D4) certification issued by the

State Water Resources Control Board (SWRCB)• Education as required by the SWRCB to obtain and retain a D4 certification.• Must possess and or obtain within six (6) months of appointment, a Backflow Prevention

Tester Certification.• Must possess or obtain within 12 months of appointment, Cross Connection Control Specialist

Certification issued by AWWA.• Education as required to obtain and retain all required certifications.Special Testing:Drug/Alcohol Testing: This position is subject to drug and alcohol testing requirements of theOmnibus Transportation Employee Testing Act of 1991, under the administration of the FederalDepartment of Transportation.Experience:Minimum of five years of progressively responsible experience in the operations, maintenanceand construction of water distribution systems of comparable size and complexity, including twoyears of supervisory responsibility.Work Hours:The regular business hours of the District are 7:00 AM to 4:00 PM. It is recognized that thisemployee must devote a fair amount of time outside the normal business hours of the District,and to that end may be allowed to establish an appropriate work schedule with the prior approvalof the Operations Manager. The schedule shall be appropriate to the needs of the District anddepartment and shall allow for the assigned duties and responsibilities to be performed faithfully.

I agree to adhere to the requirements stated in this job description.________________________________________ ____________________________________

Approved by General Manager: Approval Date: _____ / _____ / _____

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