Bilingual Customer Service Representative Flexible (San Nicolás De Los Garza)

Vacante para la empresa CS Enterprises at ConnectNet en San Nicolás de los Garza, Nuevo León Bilingual Customer Service Agent | Adaptable Schedules

Job Summary

As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English‑speaking customers, providing effective solutions and an exceptional experience.

Key Responsibilities

• Respond to customer queries and requests.
• Communicate fluently in both English and Spanish, translating when necessary.
• Identify and resolve customer issues effectively.
• Maintain accurate records of customer interactions.
• Provide information about products/services to customers.
• Work with other departments to address customer issues.

Requirements

• Excellent communication and interpersonal skills with empathy.
• Strong problem‑solving skills.
• Availability for rotating schedules and weekends.

Compensation

• Attractive and Competitive Salary
• Statutory and Superior Benefits
• Savings Fund
• Performance Bonuses
• Home Office Benefit (Good Performance Compensation)
• 100% Paid Training
• If you are a student, we respect your school schedules.
• Both part‑time and full‑time positions are available.

Job Details

• Nível de educação deseada: Media Superior
• Nível de experiência deseada: Nível Inicial
• Función departamental: Atención al cliente
• Industria: Call Centers / Telemarketing
• Habilidades: versátil job, customer service, call center, fluent english, bilingual job
• #J-*****-Ljbffr