[2026] Mex - It Ai Product Owner Coordinator - Bt Zone (Xico)

For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends.

They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light!

Come join our dynamic team!

About the role

As a Product Manager within our AI team, you will be at the forefront of innovation, translating complex business challenges into intuitive, high-impact AI-powered solutions. You will champion the product lifecycle from ideation to launch and beyond, ensuring our AI products meet critical user needs, deliver real value, and are built and implemented with precision for the Americas Zone. This role offers a unique opportunity to bridge the gap between advanced technology and strategic business objectives within a dynamic, high-growth market.

Key Responsibilities

• Define and Evangelize Product Vision: Develop and articulate a clear product vision, strategy, and roadmap for AI products that serve L'Oréal's Americas Zone, with an understanding of the specific needs and opportunities within Latin American markets.
• User & Business Empathy: Deeply understand user needs and business requirements across various L'Oréal functions and countries in the Americas, translating them into detailed product specifications and user stories.
• Cross-Functional Leadership: Partner closely with a team of data scientists, software developers, and designers to guide product development, ensuring timely delivery of high-quality, scalable AI solutions.
• Stakeholder & Vendor Management: Proactively manage relationships with internal stakeholders across the business and technical teams in the Americas, as well as external vendors, ensuring alignment and successful collaboration throughout the product lifecycle.
• Agile Execution: Lead agile product development processes, including sprint planning, backlog grooming, and daily stand-ups, fostering an environment of continuous improvement and rapid iteration.
• Performance & Value Measurement: Define and track key performance indicators (KPIs) for your products, analyzing results to inform future product iterations and demonstrate tangible business impact across the region.
• Communication & Advocacy: Act as a key advocate for your products, communicating their value and capabilities to diverse audiences, from technical teams, to users, business teams, and senior leadership across the Americas.

What we are looking for

• Proven Product Management Experience: 5+ years of experience as a Product Manager, ideally within a fast-paced, agile environment, delivering successful software or AI-driven products.
• AI & GenAI Expertise: Demonstrated experience building, launching, and scaling products powered by Artificial Intelligence and Generative AI.
• Strategic & Technical Mindset: A powerful blend of technical savviness and business acumen, allowing you to articulate technical complexities to business users and strategic implications to technical teams.
• Stakeholder Whisperer: Exceptional stakeholder management skills, with a track record of successfully influencing and collaborating with diverse groups within a regional context.
• Organized & Proactive: Highly organized, capable of managing multiple products and priorities simultaneously, with a proactive approach to problem-solving and opportunity identification.
• Curiosity & Drive: A curious mind, eager to explore new technologies and challenges, with a relentless drive to innovate and deliver value.
• Excellent Communication: Outstanding English verbal and written communication skills, enabling you to articulate complex ideas clearly and persuasively.
• Proficiency in Spanish and/or Portuguese is a significant plus.

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.