Associate Clinical Director

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrate diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative, and team-oriented environment, then Heartland Family Service is the agency for you.

Summary Description of Work

The Associate Clinical Director (ACD) is a senior clinical leadership position responsible for clinical supervision, program quality, and the implementation of evidence‑based clinical practices across the agency.

This role provides clinical supervision to program leaders and clinical supervisors, ensuring high‑quality service delivery and adherence to trauma‑informed care principles. The ACD helps guide the development, implementation, and continuous improvement of clinical programs, while ensuring compliance with regulatory, accreditation, and contract requirements.

The Associate Clinical Director collaborates across systems and community partners, supports agency‑wide training initiatives, and contributes to strategic clinical initiatives including quality improvement, integrated treatment, and trauma‑informed practices. The ACD may maintain a small, advanced clinical caseload involving complex cases.

Compensation: to be discussed upon interview
Work Schedule: 40 hours per week

• Master’s Degree in Social Work/Counseling
• LMHC/LCSW required; IADC, IAADC, LADC preferred
  • If license is not currently held in both NE and IA, would be able to obtain quickly
• 7 years’ experience including three years post full licensure
• Three years substance use treatment experience preferred

Essential Duties and Responsibilities

• Provides clinical supervision to designated programs, which includes clinical oversight, quality assurance, clinical program development, team building and training.
• Possesses mastery of the principles of trauma informed care and incorporates these principles into professional staff and program development.
• Handles multiple difficult tasks including critical situations while remaining a calming influence for clients and staff alike.
• Provides leadership across all Iowa and Nebraska clinical programs, which includes planning and monitoring to ensure the delivery of integrated treatment within a consistent set of standards. This includes the oversight of treatment of dually diagnosed individuals, children, and families, monitoring, and maintaining fidelity to therapy techniques, implementation of trauma informed culture principles, and leading quality improvement processes.
• Provide clinical trainings on a variety of topics to clinicians throughout the agency.
• Identifies and aligns training needs across the agency and assists in development and securing clinical training through grants and private funds.
• Oversees clinical staffing across the agency for non‑clinical programs.
• Conducts interviews with potential clinical staff across the agency.
• Supports our quality improvement team in conducting clinical record reviews for our staff to ensure high quality of clinical care.
• Builds relationships and collaborates with different universities and organizations to help recruit and support clinical staff.
• Supports the Clinical Director in conducting clinical debriefs for staff and programs that have experienced significant events.
• Works a caseload of the highest degree of difficulty, demonstrates advanced clinical skills in diagnosis, intervention formulation and implementation of treatment plan with the client’s input.
• Maintains client clinical record with treatment plan, client progress and termination summary.
• Acts as consultant for the Agency with other community and professional groups on improving the quality of life for families in the community.
• Participates actively with the Quality Improvement process to ensure clinical audit preparedness.
• Utilizes clinical data to enhance client outcomes for therapists.
• Experience in adult and child/adolescent treatment is required.
• Always displays a courteous and caring attitude to the clientele, volunteers, and visitors of the Agency.
• Demonstrates respect for the diversity of, and maintains positive relationships with, clients, staff, and the public, enthusiastic promoter of the agency and its programs.
• Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
• Is dependable and punctual regarding scheduling and attendance.
• Abides by all specific program and Agency procedures, policies, and requirements.
• Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
• Creates, maintains, and shares as appropriate a dynamic self‑care plan.
• Strives to make connections between the agency and the larger community whenever possible to contribute to the agency’s ongoing fundraising and friend‑raising efforts.
• Essential functions of this job are to be performed on company physical work site.
• Performs other program related duties as assigned.

Qualifications

7 years: Previous experience including three years post full licensure

Licenses & Certifications (Required)

• LIMHP
• LISW
• LMHC

Licenses & Certifications (Preferred)

• LADC
• IADC

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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