Operations Administrator

Bentley Systems seeks a talented individual to serve as an Operations Administrator for our Product Sales Operations department. The individual fulfilling this position will be responsible for ensuring e-commerce orders are processed and fulfilled to the end user promptly and accurately. This will involve working closely with our Financial Operations department to meet the high demands of our users. The role will also involve close communication with other teams including Sales, User Success, and Marketing.

Responsibilities

• Monitor incoming orders.
• Checking payment status and reporting any issues.
• Completing order tracking and record keeping.
• Resolving issues related to orders.
• Communicating across teams to ensure orders are fulfilled promptly and accurately.
• Co-ordinating with Managers to monitor and highlight issues.
• Reporting on activities performed.

Qualifications

• 0-1 years’ experience in an administrative role.
• A high degree of accuracy and an eye for detail.
• Ability to work as part of a busy global team.
• Working to tight timescales.
• Ability to communicate clearly with users, colleagues, and management.
• Experience in order processing and e-commerce would be advantageous.
• Knowledge of Microsoft Office essential , prior knowledge of Adobe Commerce and Salesforce is preferable but not mandatory.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive Salary and benefits.
• The opportunity to work within a global and diversely international team.
• A supportive and collaborative environment.