Project Manager, Laboratory

Project Manager, Laboratory - Hybrid - Mexico City

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Project Manager, Laboratory at ICON, you will serve as the primary point of contact for sponsors, overseeing laboratory services for clinical studies from start-up through closeout. You will ensure successful study delivery by coordinating cross-functional teams, maintaining strong client relationships, and driving operational excellence throughout the project lifecycle.

What You Will Do:

You will be responsible for managing laboratory projects and ensuring the successful delivery of clinical trial services while maintaining high levels of client satisfaction.

Key responsibilities include:

• Acting as the primary sponsor contact for all laboratory-related project activities, ensuring timely communication and issue resolution.
• Leading study start-up activities, including protocol review, study setup, documentation, and cross-functional coordination.
• Managing project timelines, deliverables, study budgets, risks, and escalations to ensure studies are delivered to quality and performance expectations.
• Providing regular study updates, reports, and operational oversight while ensuring compliance with applicable procedures and industry standards.
• Collaborating with internal teams and external stakeholders to support study execution, investigator meetings, and project-related initiatives.
• Contributing to process improvements, knowledge sharing, and the development of less experienced team members.

Your Profile:

You will bring project management experience within clinical research, laboratory services, or a related life sciences environment, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in Life Sciences, Business, or a related field, or equivalent combination of education and experience.
• Experience managing projects within clinical research, laboratory services, or other clinical trial support functions.
• Strong understanding of clinical trial processes and the operational requirements associated with study delivery.
• Excellent client-facing, communication, and stakeholder management skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications and project management tools.
• Ability to work independently, solve problems proactively, and collaborate effectively across global teams.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply