Distribution Channel Manager (Xico) (Valle de Chalco Solidaridad)

Job Responsibilities

• Channel & Distributor Network Development: source, negotiate and onboard regional distributors, ESS integrators and installation contractors; establish tiered distribution network and achieve annual channel expansion & sales KPIs.
• Design distributor rebate policies, governance rules and enablement programs to deliver pre‑sales technical training and after‑sales capability building for channel partners.
• Identify commercial/residential storage & automotive OEM project opportunities and drive end‑to‑end regional business execution.
• Build Localized End‑to‑End After‑Sales System from Scratch: construct local after‑sales organization, arrange resident field engineers, audit & qualify third‑party service vendors and deploy authorized regional repair sites.
• Draft full set of after‑sales SOPs: service request workflow, on‑site maintenance specs, warranty claim rules, spare parts replacement & returns, customer complaint closed‑loop management.
• Oversee spare parts warehouse planning: safety stock calculation, inbound/outbound inventory control and reverse logistics; enforce HV battery storage EHS compliance per local regulations.
• Create differentiated service packages: bespoke maintenance for key clients, standardized routine service, systematic technical training for customers and channel technicians.
• Supply Chain & Site Profit Management: collaborate with China HQ on bulk procurement, customs clearance and inbound logistics; lift inventory turnover and reduce overall after‑sales operating cost.
• Be fully accountable for outlet annual budgeting, cost optimization and profit target accomplishment with full lifecycle P&L control.
• Standardize channel & after‑sales operation manuals to support new branch rollout and the company's integral hundred‑store expansion strategy.

Job Requirements

• Education: Bachelor's degree or above; Electrical, Mechanical, New Energy, Supply Chain or Marketing majors preferred.
• Language: fluent in English & Spanish; Mandarin speaker is a strong plus.
• Experience: 5+ years in energy storage/lithium battery industry, minimum 3 years in overseas regional management; proven practical experience in local channel construction and after‑sales system building is prioritized.
• Channel Expertise: mature existing resources of integrators & distributors; independently built tiered regional dealer network before.
• After‑Sales Capability: experienced in full‑cycle after‑sales system construction covering fault troubleshooting, warranty settlement, spare parts warehouse management and third‑party vendor supervision.
• Hybrid Competency: solid technical know‑how on BMS, energy storage systems and power batteries, equipped with commercial negotiation and supply chain skills to balance channel development and after‑sales operation.