Collections Agent for a logistics company

Collections Agent Job Summary in Monterrey, NL

This is a full-time collections agent position in Monterrey, NL that offers a salary between $20,000 MXP per month with benefits including life insurance, meal vouchers, . The work schedule includes weekends and is an 8-hour shift.

Responsibilities

• Review assigned accounts for collection efforts.

• Make professional outbound calls to collect payments while maintaining good customer relations.

• Resolve customer billing issues and reduce account delinquency by ensuring proper application of payments.

• Collect payments according to due dates.

• Identify reasons for account delinquency and discuss them with account managers.

• Monitor assigned accounts and collection reports.

• Follow up on payment arrangements.

• Send emails to encourage payment on delinquent accounts.

• Assist with month-end closings and annual financial audits.

• Complete all tasks accurately and on time.

• Perform other assigned duties.

Qualifications

• Bilingual English/Spanish required.

• Enthusiastic, persistent, and confident personality.

• Proficiency with computers and relevant software.

• Excellent organizational and time management skills.

• Strong communication and problem-solving abilities.

• Detail-oriented and able to multi-task.

• Bachelor's degree in business administration, accounting, or a related field.

• At least 2 years of experience in accounts receivable, debt solutions, or payment solutions (preferred experience with McLeod software).

Location : Torre Banregio

Position: Collections Agent – Logistics Company
Salary: $20,000 MXN per month
Benefits: Above-law benefits, private medical insurance, and grocery vouchers