Revenue Cycle Manager (Tijuana)

Agents – Administrative staff and clerks

Pay: $576,000.00 - $1,200,000.00 per year

Work Location: In person

Responsibilities

• Supervising the Revenue Cycle Department functions including collections, cash posting and billing.
• Overseeing the hiring and training of staff.
• Efficiently managing patient complaints in respect of billing and collections.
• Planning and structuring the department workflow and staffing.
• Managing the billing cycle to ensure all claims are billed accurately and on time.
• Develop SOPs and oversee the training program.
• Collaborate with the US based counterpart.
• Additional duties as assigned.

Requirements

• College degree in finance, business administration, healthcare administration, or related field.
• Fluent in English and Spanish required.
• Five years as Team Lead/Supervisor who oversaw KPI’s and improved automations workflow.
• Process improvement experience required (Lean & Six-Sigma).
• Strong interpersonal and organizational skills.
• Excellent customer service skills.
• The ability to work in a fast‑paced environment.

Benefits

• IMSS 100%
• Vacation (after the first year)
• Christmas bonus
• Paid Training