SAP SD Analyst - Order-to-Cash (OTC) Process

Title: SAP SD Analyst (Sales and Distribution)

Job Summary

The primary responsibility for this position is to partner with the Sales and Distribution business users and provide support and continuous improvement of business systems related Sales and Distribution.

Inspired by Hard Work

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission— We serve and protect all hardworking people by building durable products —we remain dedicated to upholding these principles in every decision we make and every product we create.

Associate Responsibilities

• Manage and coordinate all SAP enhancement requests from business partners. Including working with the business partners to ensure enhancement requests align with enterprise processes and systems to match Carhartt’s strategic vision
• Coordinate and review new functional business requirements and determine the impact on the production SAP environment
• Consult with business process owners to identify, define and document business needs and objectives
• Work with business partners and IT leadership to determine priority of enhancement requests
• Day to day SAP support and maintenance of the production environment including system monitoring
• Ensure that the process designs comply with requirements, established methodologies, and best practices (where applicable)
• Ensure business system implications are communicated to the business
• Facilitate requirements gathering sessions and documents and communicates those requirements accordingly
• Lead business process mapping, including process flows, data flow diagrams, entity relationship diagrams, etc.
• Assist business with development of business case for enhancements
• Identify, assess and mitigate process risk
• Responsible for ongoing relationship with business process owners and subject matter experts
• Collaborate effectively with the technology, security, and application delivery teams regarding Sales and Distribution (OTC) business area needs

Required Education

• BA/BS in Information Technology/ Computer Science or equivalent. Work experience in systems and programming in a business environment may be considered equivalent.

Required Skills & Experience

• (6+ years’ experience in SAP OTC/S&D as Consultant (not as an end user) is required in areas related to application development, configuration, or support of SAP systems
• SAP Sales and Distribution (OTC) business process expertise and a solid understanding of integrated end-to-end processes. Solid understanding of the integration between SAP PP, MM, and IM required.
• Working knowledge of S/4HANA and Fiori apps related to OTC.
• Experience in integrating OTC with tools such as EDI / GSX / WMI / C4 / WebSphere using SAP Idocs (preferred)
• Strong expertise in IDoc processes and batch job management.
• Experience in retail or wholesale apparel (domain knowledge preferred)
• Knowledge of SAP-AFS/ SAP Retail or SAP FMS is highly recommended
• Knowledge and work experience in SalesForce.com (preferred)
• Proven ability to lead the development of systems and projects
• Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners
• Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail
• Flexible and responsive to new or special projects assigned
• Ability to work in a team environment with coworkers and internal customers

Physical Requirements and Working Conditions

• Extended periods of time sitting, standing, typing on a computer is required.
• Willing to work some weekends if necessary.
• National and International travel required (up to 5%).
• Carhartt is a tobacco free workplace.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.