Nearshoring Account Manager (Monterrey)

Job Description

The Strategic Nearshoring Account Manager serves as a trusted advisor and growth leader responsible for helping customers design, optimize, and execute nearshoring and cross-border supply chain strategies throughout North America. This role develops and expands complex supply chain opportunities by leveraging the full portfolio of UPS capabilities, including transportation, brokerage, warehousing, healthcare logistics, trade compliance, international logistics, technology solutions, and supply chain design services.

Unlike traditional sales roles focused on a single product or business unit, this position requires an enterprise mindset and a commitment to recommending the best solution for the customer regardless of organizational boundaries, compensation structures, or business unit ownership. Success is measured by the ability to create customer value, influence strategic decisions, build executive relationships, and drive long-term growth through integrated supply chain solutions.

The ideal candidate possesses deep expertise in U.S.-Mexico-Canada supply chains, nearshoring strategies, trade compliance, customs regulations, and cross-border logistics. They are equally comfortable engaging with executive leadership, supply chain professionals, operations teams, procurement leaders, and customs experts while coordinating internal stakeholders across multiple functions.

Travel: Travel as needed; fluctuates between 10-40% of the time

Language Requirements: English required; Spanish strongly preferred

Key Responsibilities

• Strategic Business Development
  • Develop and execute account growth strategies focused on nearshoring, reshoring, and cross-border supply chain opportunities.
  • Identify customer challenges and design end-to-end solutions leveraging the full UPS portfolio.
  • Build and maintain relationships with senior decision makers across supply chain, logistics, operations, manufacturing, procurement, finance, and trade compliance organizations.
  • Lead customer discovery sessions to understand network design, sourcing strategies, transportation flows, inventory management, compliance requirements, and business objectives.
  • Create compelling value propositions supported by operational, financial, and strategic analysis.
  • Develop, manage, and advance a robust pipeline of strategic opportunities.
• Cross-Border Strategy & Trade Expertise
  • Serve as a subject matter expert on North American supply chains, nearshoring trends, and cross-border logistics.
  • Maintain expertise in USMCA requirements, IMMEX programs, customs brokerage, bonded operations, trade compliance, tariff impacts, and duty optimization strategies.
  • Advise customers on supply chain resiliency, risk mitigation, market entry strategies, and network optimization.
  • Stay current on evolving trade regulations, customs requirements, geopolitical developments, and industry trends affecting customer supply chains.
  • Identify opportunities to improve service, reduce cost, increase compliance, and accelerate speed to market.
• Solution Leadership & Collaboration
  • Lead cross-functional teams to develop and implement customer solutions spanning multiple UPS business units.
  • Partner closely with operations, engineering, healthcare, brokerage, legal, finance, pricing, technology, implementation, and product teams.
  • Serve as the primary quarterback for customer opportunities, ensuring alignment, accountability, and execution.
  • Facilitate executive-level discussions and influence decision-making both internally and externally.
  • Ensure seamless transition from solution design to implementation and operational execution.
• Market Development & Thought Leadership
  • Monitor manufacturing migration trends, foreign direct investment activity, regulatory changes, and emerging nearshoring opportunities.
  • Represent UPS at customer meetings, industry events, trade associations, and executive forums.
  • Share market intelligence and best practices across the organization.
  • Help position UPS as the preferred strategic partner for nearshoring and cross-border supply chain transformation.

Required Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, International Business, Engineering, or related field.
• Minimum 7 years of experience in supply chain, logistics, international trade, customs brokerage, consulting, or complex solution sales.
• Demonstrated success managing strategic customer relationships and large-scale business development opportunities.
• Strong understanding of North American supply chains and cross-border operations.
• Proven ability to navigate complex organizations and influence multiple stakeholders.
• Strong executive presence, communication, and presentation skills.
• Ability to travel domestically and internationally as needed.
• English fluency required.
• Are tenacious and resilient, maintaining momentum through long sales cycles, organizational complexity, and changing priorities.
• Relentlessly pursue opportunities and do not allow obstacles, ambiguity, or internal barriers to prevent progress.

Preferred Qualifications

• Spanish fluency (spoken and written).
• Experience supporting U.S.-Mexico cross-border operations and nearshoring initiatives.
• Knowledge of USMCA, IMMEX, customs compliance, brokerage, and international transportation.
• Experience with supply chain consulting, logistics engineering, or network design.
• MBA or advanced degree preferred.

Employee Type: Permanent

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