Performance Manager

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Team Overview

Join our dynamic and innovative Courier Labs team, a part of the SSL Delivery division within DiDi. Our mission is to drive groundbreaking projects centered around couriers and delivery services. We are a group of global last‑mile industry experts, united by our passion for innovation and our drive to push boundaries. If you thrive in a fast‑paced, entrepreneurial environment and are ready to tackle the impossible, this is the place for you.

Role Responsibilities

1. Performance Management - Collaborate with the Vendor Account Manager team to establish and implement performance goals.
- Monitor goal execution progress, e.g., by developing and maintaining performance tracking dashboards.

2. Incentive & Policy Design - Design and optimize incentive structures for Account Managers.
- Refine Account Manager management policies to improve efficiency and motivation.

3. Operational Support - Assist Account Managers in organizing vendor‑related meetings, events, and engagements.
- Ensure smooth coordination and communication between internal teams and vendors.

Role Qualifications

• Bachelor’s degree in Business, Management, or a related field.
• Experience in performance management, incentive design, or account/operations support.
• Strong analytical, organizational, and communication skills.
• Proficiency in data tracking tools and collaborative platforms.
• English language is needed.

EEO Statement

We are committed to building inclusive and diverse teams. At DiDi, we believe that our differences are our biggest source of strength. We do not discriminate against any employee or applicant based on gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion, or any other status protected by applicable laws wherever we operate.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We are an Equal Opportunity Employer committed to promoting equal opportunities to all candidates and employees and ensuring a workplace that is free from discrimination and harassment.