Operations Lead - Warehouse Fulfillment (Monterrey)

Fulfillment Operations Lead (Junior)

Monterrey, MX – Sola Wood Flowers

We’re looking for a junior-level Fulfillment Operations Lead to join our team on the ground in Monterrey. You’ll play a key role in keeping daily warehouse operations running smoothly— from order accuracy to team coordination to maintaining a tight, organized facility.

About the company: Sola Wood Flowers is changing what’s possible with artificial flowers— eco‑friendly wooden blooms at a price that makes beautiful design accessible to everyone. We currently touch over 6% of American weddings every year and we’re not slowing down.

Responsibilities

• Coordinating daily pick, pack, and shipping workflows to keep orders going out on time and error‑free.
• Supporting inventory accuracy through cycle counts, stock organization, and receiving.
• Helping onboard and train new team members as the operation scales.
• Upholding quality control standards throughout the packing process to reduce errors and returns.
• Flagging order issues, delays, or bottlenecks to the ops team quickly and clearly.
• Keeping the warehouse clean, safe, and organized.
• Tracking productivity basics and surfacing improvement opportunities to your manager.
• Getting in the trenches and packing orders during peak periods—no task is beneath you.

Qualifications

• Based in Monterrey—this is a fully onsite role.
• Fluent Spanish required; conversational English needed.
• 2+ years in warehouse, fulfillment, or light manufacturing preferred; strong candidates with less experience will be considered.
• Comfortable with computers, scanning systems, inventory software, and spreadsheets (ERP experience is a plus).
• Detail‑oriented, accountable, and self‑directed.
• Physically able to stand for long periods, lift packages, and keep pace in a fast‑moving environment.
• Able to provide references— we hire carefully and our process reflects that.
• Comfortable working 50+ hours routinely during busy periods.