QA Engineer — Shopify Platform (Weekday Rotation)

Role Objective

IncubatorLab AI is looking for a detail-oriented QA Engineer to join our dedicated Shopify platform team! We are building out a 24/7 Shopify QA function to ensure our storefront, checkout, and subscription experiences are fully monitored and issue-free. Working alongside our existing daytime QA lead, you will close the coverage gap during weekday evening/night shifts to maintain continuous platform health.

Shifts Available:

• 5:00 PM – 1:00 AM EST (Mon–Fri)
• 1:00 AM – 9:00 AM EST (Mon–Fri)

What You'll Do

• Live Storefront Monitoring: Monitor the live Shopify storefront (resilia.shop) in real time for bugs, broken functionality, and visual regressions during your shift.
• Deploy & Release Validation: Test and validate new deploys, theme updates, Liquid template changes, and app integrations before and after they go live. Perform smoke tests after every deploy pushed during your shift.
• End-to-End Testing: Run manual and automated regression tests across desktop and mobile. Validate the checkout flow, subscription/sub-disclosure logic, discount codes, and payment processing end-to-end.
• Bug Triage & Developer Communication: Document bugs clearly in ClickUp and GitHub Issues with reproduction steps, screenshots/video, and severity ratings. Communicate directly with developers on GitHub via PR code review comments.
• Shift Handoffs: Own handoff notes at the start and end of each shift so issues carry over cleanly between coverage windows.
• Ecosystem Spot-Checks & Escalation: Spot-check third-party Shopify apps for code conflicts and escalate customer-facing or revenue-impacting issues per our on-call protocol.

Required Skills and Qualifications

• Communication: High/native English proficiency (written and spoken) is essential. Most coordination happens asynchronously via bug reports, handoff notes, and GitHub comments.
• Industry Experience: 5+ years of experience in QA/testing, ideally within a fast-paced agency or a 6–7 figure+ DTC/e-commerce brand.
• Shopify & Liquid Mastery: Strong working knowledge of Shopify backend organization (Admin, themes, apps, metafields) and proficiency with Liquid to read and understand template logic.
• Technical Proficiency: Comfortable working in GitHub (branches, PRs, reviewing diffs, tagging issues) and a solid grasp of HTML, CSS, and JavaScript to identify root causes.
• Testing Rigor: Experience with structured manual test case writing, bug triage/severity classification, and cross-browser/cross-device testing (BrowserStack).
• Mindset: Ability to work independently during off-hours shifts with minimal supervision and proactive communication habits.

Nice to Have

• Experience testing subscription commerce (Recharge, Skio, Loop).
• Familiarity with automated testing tools (Playwright, Cypress, Selenium).
• Experience with Shopify's theme editor + Online Store 2.0 sections/blocks.
• Background in CRO, Core Web Vitals/speed monitoring, or analytics (GA4/Shopify Analytics).

Working Hours & Culture

• Contract Details: Full-time contract role with a standard 30-day trial period prior to permanent confirmation.
• Shift Alignment: Reliable execution of your assigned Monday–Friday shift in EST with prompt response times to automated status/uptime alerts.
• Developer Escalation: Senior developers review and merge production code. QA caught/documented issues are escalated directly to an on-call developer.

How to Apply

Interested candidates should apply directly for consideration. Upon submitting your application, our hiring team will review your credentials and notify you if you are selected for the interview process.

What's atypical about the company:

Incubator Labs is a performance-focused growth organization that builds and scales brands through rapid experimentation, creative iteration, and disciplined execution. We operate as an internal growth engine, not an agency.

Application Process: 

Interested candidates should apply directly for consideration. Upon submitting your application, our hiring team will review your credentials and will notify you if you are selected to participate in the interview process. We appreciate your interest in IncubatorLab and kindly ask that you refrain from inquiries to our teams via LinkedIn.

No third party or agency submissions will be accepted

IncubatorLab is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants for employment regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please feel free to contact us.