SAP Delivery Manager - Capability Lead (Guadalajara)

Job Title

SAP Delivery Manager – Capability Lead

Location

Hybrid position based in Guadalajara, Mexico

Job Overview

This role requires strong conversational English skills.

Role and Responsibilities

• Assist in the definition of SAP project scope and objectives, involving all relevant stakeholders while ensuring technical feasibility.
• Coordinate with SAP Capability Managers to secure resources, considering integral priorities.
• Manage changes to the SAP project scope, schedule, and costs using appropriate project delivery methodologies.
• Execute all activities using AstraZeneca Project Delivery Framework.
• Ensure risks are managed appropriately, reporting and escalating to management as needed.
• Manage a small team of Guadalajara-based Delivery Managers, conducting performance reviews, supporting development, and ensuring compliance with all policies.
• Execute AZ and ECS people strategies in relation to direct reports.
• Successfully manage relationships with internal customers and other stakeholders.
• Coordinate internal resources and third-party vendors for the flawless execution of projects.

Required Skills and Experience

• Understanding and/or hands‑on experience in software development.
• Excellent customer-facing and internal communication skills.
• Working knowledge of SAP Solution Manager & Service Now.
• Solid organizational skills, including attention to detail and multitasking abilities.
• Strong working knowledge of Microsoft Office products, including but not limited to Excel, Word, Project, and PowerPoint.
• Experience in a validated environment and awareness of GXP and SOX requirements.
• Experience in managing teams of up to 10 people.
• Experience working in globally distributed teams within a matrix structure.
• Proficiency in English and Spanish, with excellent spoken and written skills. Portuguese is a plus.
• Willingness to travel.
• Proven working experience in any SAP Core Technologies is a plus.
• Knowledge or previous experience in SAP testing tools, frameworks, or best practices.
• Knowledge or previous experience with any Project Portfolio Management tool.
• PMP, PRINCE II, or SAP Activate Certification.