Vendor Manager

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Team Overview

Join our dynamic and innovative Courier Labs team, a part of the SSL Delivery division within DiDi. Our mission is to drive groundbreaking projects centered around couriers and delivery services. We are a group of global last-mile industry experts, united by our passion for innovation and our drive to push boundaries. If you thrive in a fast-paced, entrepreneurial environment and are ready to tackle the impossible, this is the place for you.

Role Responsibilities

As a Courier Innovation Specialist, you will play a pivotal role in driving business growth and operational excellence. You will be responsible for identifying and nurturing potential partnerships, managing negotiations, recruiting couriers, and optimizing supplier operations. Your work will directly impact the efficiency and success of our delivery services.

• Business Development:
• Opportunity Identification: Actively seek out and explore potential partnerships with delivery service providers through various channels. Conduct thorough research to gather basic company information and perform quality assessments of potential opportunities.
• Negotiation and Onboarding: Introduce our projects to potential partners, manage the negotiation process, and ensure successful onboarding. Be accountable for the number of successful vendor partnerships.
• Courier Recruitment:
• Recruitment Strategy: Assist suppliers in analyzing recruitment channels, defining courier profiles, and designing salary and incentive policies. Explore new recruitment channels and profiles to attract top talent.
• Growth Targets: Be responsible for the number of full-time couriers recruited, ensuring a steady and capable workforce.
• Supplier Operations:
• Data-Driven Insights: Utilize data analysis to identify operational pain points and anomalies in supplier performance.
• Continuous Improvement: Conduct daily meetings with suppliers to provide actionable recommendations and drive improvements. Ensure key performance indicators such as full-time courier compliance rates, delivery experience standards, and outstanding payment recovery rates are met.

Role Qualifications

• Experience: 3+ years in business development, supplier management, or a related field within the logistics or delivery industry.
• Analytical Skills: Proficiency in data analysis and the ability to derive actionable insights to drive operational improvements.
• Negotiation Skills: Strong negotiation skills with a proven track record of successful partnerships and onboarding.
• Recruitment Expertise: Experience in recruitment strategies, particularly within the courier or delivery sector.
• Project Management: Ability to manage multiple projects simultaneously, ensuring timely delivery and meeting business objectives.
• Communication: Excellent communication skills, both written and verbal, with the ability to present complex ideas clearly and effectively.
• Passion for Innovation: A genuine enthusiasm for tackling challenges and a desire to make a significant impact in a fast-paced, entrepreneurial environment.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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