Inbound First Mile Transportation Sr. Manager, Amazon Transportation Services

Inbound First Mile Transportation Sr. Manager, Amazon Transportation Services

This role play a critical role in shaping Amazon's inbound transportation strategy while delivering a best-in-class sellers and vendor experience. This position balances long-term network strategy with flawless operational execution to support Amazon's rapidly growing fulfillment network.

This position is the single-threaded owner of Amazon's Inbound First Mile transportation programs across Mexico, leading both execution and long-term strategy across multiple transportation products. This role owns the end-to-end transportation experience from sellers, vendors and external fulfillment locations into Amazon Fulfillment Centers and Sort Centers ensuring capacity, speed, cost efficiency and operational excellence.

The successful candidate will lead a diverse organization responsible for multiple transportation programs including Warehouse Transfers, External Fulfillment, We-Pay, Partner Carrier Program (PCP), Vendor Inbound Transportation, Vendor Returns (VRETs) and future strategic initiatives. The role partners closely with Operations, Supply Chain, Finance, Procurement, Product, Tech, ACES and Global Transportation teams to build scalable transportation solutions supporting Amazon's long-term growth.

This leader combines strong business judgment, analytical rigor and executive communication skills to influence senior stakeholders, drive organizational alignment and define the long-term roadmap for Amazon's inbound transportation network.

Key job responsibilities

• Own the end-to-end performance of Amazon's Inbound First Mile transportation network across Mexico.
• Define and execute the multi-year strategy balancing Cost, Speed, Capacity and Customer Experience.
• Lead transportation programs including Warehouse Transfers, WePay, External Fulfillment, Partner Carrier Program (PCP), Vendor Returns and future transportation products.
• Build scalable mechanisms supporting network expansion, process standardization and operational excellence.
• Drive continuous improvement initiatives leveraging automation, AI and technology.
• Own OP1, OP2, Annual Planning, Headcount Planning and investment proposals.
• Establish KPIs including Cost per Shipment, OTA, DEA, Carrier Performance, Capacity Utilization, Transit Time Accuracy, Vendor Experience and Defect Reduction.
• Partner with Finance to prioritize investments based on long-term ROI.
• Partner with Procurement to define carrier strategy and capacity expansion.
• Influence Product and Technology roadmaps to remove operational constraints.
• Lead executive business reviews and present recommendations to senior leadership.
• Develop and mentor high-performing Transportation Managers, Program Managers and Operations Leaders.

A day in the life

Lead Amazon’s Inbound First Mile transportation network by balancing daily execution with long-term strategy. Partner with Operations, Supply Chain, Finance, Procurement, Product, Tech, ACES, and external carriers to improve cost, speed, capacity, and reliability. Review business metrics, resolve operational escalations, drive carrier performance, and identify opportunities through data and analytics. Lead strategic programs including Warehouse Transfers, We-Pay, External Fulfillment, and Partner Carrier Program (PCP). Build scalable mechanisms, influence product roadmaps, and implement automation and AI solutions. Present business reviews to senior leadership, develop high-performing teams, and define network strategies that support Amazon’s future growth and customer experience.

Basic Qualifications

• 7+ years of delivering cross functional projects experience
• Bachelor's degree
• Speak, write, and read fluently in English, and have the ability to take direction in English
• Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment
• Experience working with and influencing senior level stakeholders

Preferred Qualifications

• MBA
• Experience in transportation operations and industry knowledge
• Experience in program, project, product management, or leading a product implementation process
• Experience scaling an organization through rapid growth or expansion
• Experience producing executive-level written materials and presenting to executive audiences
• 10+ years of senior leadership development and talent management experience
• 6+ years of transportation and supply chain experience
• Experience leveraging AI and advanced analytics to improve transportation operations.

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