Product Manager (BBS839)

We're looking for a Product Manager to work across the full product lifecycle at a fast-moving AI product company building an operating stack for medium-size business operators. Depending on your English fluency, time zone, and skill set, this role spans from gathering customer requirements and shaping product direction all the way through to building and deploying AI tools and skills that fulfill those requirements.

AI fluency is the default expectation here. We are not looking for someone who executes manual tasks inside existing workflows. We want someone who uses AI tools naturally, can identify where AI can replace or improve a process, and can build the automations and skills that make that happen. If you are comfortable spanning product thinking and hands-on AI implementation, and you take genuine ownership of what you build, this role is a strong fit.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with company policy
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you're most productive
• This role requires availability during US business hours
• Work inside a fast-growing AI product company with over $1B in ad spend managed and a sub-one-week onboarding timeline
• High-ownership product role at the intersection of customer needs, AI tooling, and real execution

What You'll Work On

Customer Discovery and Requirements Gathering

• Talk directly with customers to understand their operational needs, pain points, and current workflows
• Translate customer requirements into clear, actionable product briefs and AI skill specifications
• Identify gaps between what customers need and what currently exists, and prioritize what to build next
• Maintain a feedback loop between customer insights and product and engineering decisions

AI Tool and Skill Development

• Build, configure, and improve AI skills and automations that fulfill customer requirements
• Work with AI platforms, agents, and tooling to create systems that replace manual or consultant-dependent processes
• Test and iterate on AI-powered features and workflows based on real usage and performance data
• Identify opportunities where AI can improve speed, accuracy, or output quality across the product suite

Product Operations and Execution

• Own the delivery of product initiatives from requirement through deployment
• Coordinate with internal teams to keep builds on track and aligned with customer expectations
• Document processes, specs, and AI skill configurations clearly enough for others to build on
• Continuously look for ways to improve existing products and workflows using AI and automation

What You Bring

• Genuine AI fluency — you use AI tools as a natural part of how you work, not occasionally or experimentally
• Experience in product management, product operations, or a similar role that required both strategic thinking and hands-on execution
• Ability to gather customer requirements and translate them into clear product or technical specifications
• Comfortable building or configuring AI tools, automations, or workflows rather than only describing what should be built
• Strong written English communication skills for documentation, customer interaction, and async collaboration
• Self-directed with strong follow-through and the ability to own an initiative from start to shipped

Nice to Have

• Experience building with LLMs, AI agents, Claude, or similar AI development tooling
• Background in a product or operations role at a software, SaaS, or AI company
• Familiarity with paid media, CMS platforms, or video analytics as product domains
• Experience working directly with customers in a discovery or success capacity
• Prior experience in a startup or early-stage company where the scope evolved quickly

If you are genuinely AI-fluent, can bridge customer requirements and hands-on AI implementation, and want to build real systems for operators at a company that ships instead of slides, this role gives you the ownership and the direct impact to do your best work.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:
1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Background & Reference Check - Professional reference verification
8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations.

We'll keep you informed throughout the process and provide feedback at each step.