BANAMEX - IBM Infrastructure Analyst - Officer

## BANAMEX - IBM Infrastructure Analyst - OfficerApplylocations: Monterrey Nuevo Leon Mexico: Ciudad De Mexico Distrito Federal Mexicotime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 30, 2026 (6 days left to apply)job requisition id: 26980049The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. **Responsibilities:*** Diagnose and resolve problems through evaluative judgment, troubleshooting and analysis* Ensure successful completion of data loads and batch processing* Participate in testing activities, including the creation and execution of basic test scripts* Execute project plan task* Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements* Evaluate issues using existing procedures or similar/related experiences; recommend and implement solutions* Exchange ideas and information in a concise and clear manner* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.**Qualifications:*** 0-2 years of experience in a Technology Infrastructure role* Ability to communicate technical concepts to non-technical audience* Ability to work with virtual and in-person teams, and work under pressure or to a deadline* Effective written and verbal communication skills* Effective analytic/diagnostic skills**Education:*** Bachelor’s/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.* Conocimientos en plataforma IBM* Conocimiento en JCL, ISPF, REXX.* Conocimiento en scheduling OPC* Conocimientos en service now* Disponibilidad para trabajar fin de semana------------------------------------------------------## **Job Family Group:**Technology------------------------------------------------------## **Job Family:**Infrastructure------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------## **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.**If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi.* *View Citi’s EEO Policy Statement and the Know Your Rights poster.* #J-18808-Ljbffr