Project Manager Sales Ops (Cuauhtémoc)

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, such as ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with versatile work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Employment Type

LI‑Hybrid

Team Overview

Being part of the Sales Operations team for DiDi Food will give you the unique opportunity to help drive growth in one of the fastest-growing companies in LATAM. You will work in a tight team and have a clear impact on the launch, development and growth of the DiDi Food business in LATAM. Be prepared for a hectic, fast-paced, and challenging environment. You’ll never have a dull moment!

Role Responsibilities

• Leading, driving, and delivering strategic projects successfully, ensuring they meet scope, quality, time, and budget requirements while aligning with organizational goals.
• Collaborating with cross‑functional teams and stakeholders to gather requirements, manage expectations, and communicate project status.
• Tracking project progress using appropriate tools and techniques, providing regular updates to stakeholders and adjusting plans as necessary.
• Translating complex problems into actionable steps and driving resolution through structured planning.
• Supporting the implementation of new tools, processes, or strategies across the commercial team.
• Ensuring project outcomes deliver measurable impact and continuous improvement.

Role Qualifications

• 6+ years of proven ability to lead cross‑functional projects and drive execution in high‑performance environments with an operation and strategy focus.
• Bachelor's degree in Business Administration, Engineering, Economics, or a related field (Master’s is a plus).
• 3-5+ years of experience in project management, operations, or consulting (preferably in tech, e‑commerce, or food delivery).
• Strong analytical skills and critical thinking.
• Ability to manage multiple projects simultaneously in a fast‑paced environment.
• Excellent communication and stakeholder management skills, both in Spanish and English.
• Experience working with commercial or sales teams is highly valued.
• Knowledge of project management methodologies and tools (e.g., Jira, Asana, Trello).
• Hands‑on mentality and self‑starter; comfortable taking ownership to ensure solutions at micro and macro levels.
• Full proficiency in English and Spanish.

EEO Statement

We create customer value – we strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.

We are data‑driven – we are strong believers in making informed decisions, that’s why we are data‑driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

We believe in win‑win collaboration – success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity – integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

We believe in diversity and inclusion – diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams. We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions, and better serve the communities we’re a part of.