Hr Risk And Control Analyst (Xico) (Valle de Chalco Solidaridad)

The Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage and retrieval of records, account maintenance, imaging and opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Intermed Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day‑to‑day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities

• Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies.
• Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow.
• Resolve varied and complex issues using professional judgment, discretion, and business expertise.
• Provide informal guidance and training to new and lower level team members, as needed.
• Have the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Act as SME to senior stakeholders and/or other team members.

Qualifications

• 2–5 years of relevant experience.
• Proficient in Microsoft Office.
• High level knowledge related to industry standards and practices.
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Self‑motivated and detail oriented.
• Proven organization and time management skills.
• Demonstrated problem‑solving and decision‑making skills.

Required Licensing / Registration

• Series7, Series9, Series10, Series63.

Education

• Bachelor's degree/University degree or equivalent experience.

Additional Experience & Skills

• Experiência em Data Analytics, manejo de bases de datos.
• Experiência em processos de Riesgo & Control.
• Manejo de Office.
• Manejo de Excel avançado (desejável manejo de filtros dinâmicos, cruces de bases, tabelas dinâmicas, macros, criação de Dashboards).
• Inglês intermedio‑avançado indispensável.
• Atenção ao detalhe.
• Capacidade de negociação.
• Sentido de urgência.

EEO Statement

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the EEO is the Law poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting.