Guidewire Lead

Guidewire Lead

We are seeking an experienced Guidewire Lead to provide technical leadership and oversee end‑to‑end implementation of Guidewire InsuranceSuite solutions, including PolicyCenter, ClaimCenter, and BillingCenter. This role requires deep hands‑on expertise in Guidewire configuration and integrations, combined with strong leadership and team‑management capabilities. The Guidewire Lead will drive solution quality, ensure alignment with best practices, and support cross‑functional coordination throughout the project lifecycle.

Key Responsibilities

Guidewire Expertise & Technical Leadership

• Lead the design, configuration, customization, and deployment of Guidewire InsuranceSuite modules (PolicyCenter, ClaimCenter, BillingCenter).
• Provide technical direction and architectural guidance to development teams across all phases of the SDLC.
• Act as the primary escalation point for complex Guidewire technical issues, ensuring timely and effective resolution.
• Review and validate solution designs, business rules, integration patterns, and data models to ensure adherence to Guidewire best practices.

Configuration & Integration

• Implement and enhance Guidewire functionalities including Messaging (JMS), SOAP/REST Web Services, Batch Processes, Authentication, and Data Model updates.
• Lead and coordinate integrations with external systems such as rating engines, policy admin platforms, claims systems, document management, and enterprise services.
• Ensure performance optimization, system stability, and maintainability across Guidewire environments.

Leadership & Team Coordination

• Mentor and guide the development team, promoting high technical standards and efficient delivery.
• Work closely with Business Analysts, Project Managers, QA, and client teams to ensure clarity of requirements and alignment with technical solutions.
• Provide workload estimations, define work packages, and support planning, delivery, and release management.
• Coordinate activities across onshore and offshore teams to ensure smooth execution and alignment.

Quality Assurance

• Oversee unit testing, integration testing, and quality validation efforts.
• Ensure technical documentation is accurate, complete, and aligned with implementation standards.
• Validate deliverables to ensure compliance with business requirements and technical specifications.

Required Qualifications

• 10+ years of experience in software development with strong expertise in Guidewire InsuranceSuite.
• Hands‑on experience with implementations and upgrades of PolicyCenter, ClaimCenter, and BillingCenter.
• Strong background in Java, API development, integration frameworks, and insurance domain processes.
• Proven experience leading technical teams and managing cross‑functional project stakeholders.
• Strong communication skills in English; bilingual Spanish a plus.

Preferred Qualifications

• Guidewire Certifications (e.g., Ace ClaimCenter Configuration, Specialist PolicyCenter Configuration, Integration Certifications).
• Experience with cloud integrations (e.g., AWS, third‑party rating engines, external policy/claims systems).
• Prior experience in consulting or enterprise‑level multi‑system implementations.
• Familiarity with Agile methodologies and modern development practices.

Soft Skills

• Strong leadership and team‑coaching capabilities.
• Excellent analytical and problem‑solving skills.
• Ability to translate business requirements into scalable and maintainable technical solutions.
• High accountability, ownership, and attention to detail.

Position available only for candidates located in Mexico City, State of Mexico, or Guadalajara.

Who we are

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world‑class team who believe in helping you to reach your full potential and deliver on our promises. So be challenged. Be inspired. Help us make a difference.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.