Specialist - Global HR Services

The Global HR Services team is responsible for managing end-to-end HR processes and workflows in alignment with strong process compliance and global ways of working.

This role augments the overall digital capabilities by leveraging HRIS platforms like Workday HCM and AI enabled tools while managing the Hire to Retire workflows in a fast-paced digital environment.

About the Role

• Deliver and execute core HR processes impacting employee life cycle across Global locations by leveraging Workday HRIS platform.
• Provide specialist support in enabling Workday business process workflows.
• Manage and maintain employee data workflows on Workday HRIS.
• Respond to employee inquiries related to the Hire-to-Retire process through a case management system, in close coordination with Regional HR Teams.
• Provide advisory support to end users and key stakeholders on HR services, platforms, and tools, enabling them with appropriate resources.
• Actively align and contribute towards ongoing Digital Transformation, Process enablement and automation efforts across HR Digital Teams.
• Conduct regular audits to ensure accuracy, completeness, and consistency of employee data within the HRIS.
• Analyze HRIS data trends to identify opportunities for process improvement and increased efficiency in managing business process workflows.

About You

• Bachelor’s degree in Human Resources, Business, or a related field or equivalent experience.
• Previous work experience in HR Services with strong knowledge of HRIS platforms, preferably Workday HRIS.
• Proficiency in working on HRIS applications and case management tools.
• Demonstrate understanding of end-to-end life cycle HR business workflows.
• Excellent written and verbal communication skills in English with strong attention to detail.
• Demonstrate high standards of integrity and ability to handle sensitive data.
• People centric approach with strong inclination towards stakeholder management.
• Working in Teams, collaborate with stakeholders across geographies.
• Exposure to AI tools and usage practices in HR environments is an added advantage.
• Portuguese language proficiency is an added advantage.

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real‑World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Equal Opportunity Employer

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.