Operador(A) De Mantenimiento (Isla Mujeres)

Responsibilities

• Respond and attend to guest repair requests.
• Communicate with guests/customers to resolve maintenance issues with little to no supervision.
• Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, or machines.
• Carry equipment (e.g., tools, radio).
• Identify, locate, and operate all shut‑off valves for equipment and building shut‑offs.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Assure each day's activities and problems are communicated to the other shifts using approved communication programs and standards.
• Display proficiency in any one of the categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management; above average skills in two more of these categories and basic skills in the remaining categories.
• Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
• Display basic ability to repair or replace PVC copper pipe (including soldering).
• Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guest‑room items.
• Program TVs and perform general housekeeping and engineering‑related duties.
• Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete cleanup of the painting or repair area.
• Use the Lockout/Tagout system before performing any maintenance work.
• Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
• Perform mid‑level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
• Display the ability to train and mentor other engineers (e.g., Engineer I).
• Perform Engineer on Duty responsibilities, including readings and rounds.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and perform heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work‑related information using computers.
• Perform other reasonable job duties as requested.

Preferred Qualifications

• High school diploma or G.E.D. equivalent and vocational or technical background.
• Experience in general maintenance, exterior and interior surface preparation, and painting.
• At least 2 years of hotel engineering/maintenance experience.
• No supervisory experience.

Required Qualifications

• Valid Driver's License.
• Universal Chlorofluorocarbon (CFC) Certification.
• Must meet applicable state and federal certification and/or licensing requirements.

Equal Opportunity Employer

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.