Senior Technical Program Manager (Guadalajara)

Senior Technical Program Manager

The following outlines the core responsibilities, qualifications, and key details for the position.

Responsibilities

• Lead cross‑functional initiatives and high‑priority programs, ensuring timely delivery, scope alignment, and deep stakeholder engagement.
• Define clear program objectives, key success metrics, and structured governance frameworks for the organization.
• Manage risks, cross‑team dependencies, and escalations across multiple delivery streams, proactively identifying signals before bottlenecks occur.
• Analyze existing program data across enterprise tools to identify operational trends, data gaps, and optimization opportunities.
• Design and implement robust data models and automated data flows within Microsoft Dataverse for scalable solutions.
• Build and customize tailored PowerApps to streamline internal business workflows and elevate the overall user experience.
• Develop highly interactive Power BI dashboards and reports to provide actionable, real‑time insights for leadership and operational teams.
• Spearhead Program Increment (PI Planning) sessions, managing the end‑to‑end lifecycle of agile deliverables.
• Translate complex program goals into clearly defined epics, features, and user stories that engineering teams can immediately execute.
• Communicate program status, risk profiles, mitigation strategies, and milestone outcomes effectively to senior and executive leadership.

Requirements

• Demonstrable experience acting as a Technical Program Manager and Scrum Master in highly technical environments.
• Deep practical expertise in Agile/Scrum methodologies, with verified experience organizing PI Planning and creating robust agile artifacts.
• Strong proficiency in Microsoft Dataverse, including advanced data modeling, entity relationship design, and transactional data flows.
• Hands‑on experience building and customizing enterprise‑level PowerApps to resolve operational bottlenecks.
• Advanced Power BI skills: end‑to‑end report design, data visualization, dashboard building, and writing complex DAX queries from scratch.
• Hands‑on exposure to AI implementation initiatives or utilization of AI tools within program streams.
• Solid understanding of data governance standards, regulatory compliance, and cloud security frameworks.
• Resilience, emotional intelligence, and a focus on agile delivery under changing priorities.
• Deep understanding of the distinction between coding and engineering to bridge technical execution with business strategy.

Desired

• Direct experience integrating Azure Services (Azure Functions, Logic Apps, or Azure SQL) with Microsoft Dataverse.
• High proficiency with enterprise Agile tools, particularly Jira and Confluence.
• Strong background in traditional Business Intelligence and data warehousing concepts.
• Familiarity with cloud‑native foundations or AI coding assistants.

Languages

• Advanced Oral English for seamless collaboration and presentation to global executive teams.
• Advanced Spanish proficiency.

Location & Work Arrangement

On‑site in Guadalajara, Mexico. Must be fully comfortable working on‑site.

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