LM442: Sr HR Representative

"Involves performing duties necessary to deliver Human Resources services within a specific department or geographical area. To plan, communicate, implement, and control activities to ensure maximum efficiency, cost effectiveness, and adherence to overall corporate philosophy and policy procedures
Lead or senior levels of these positions may:
• Handle escalated or more complex issues,
• Coordinate team activities or those of agency contract staff,
• Support supervisor or manager activities,
• Support the design, review and implementation of processes and procedures."

General job :
Under limited supervision performs the following activities:
• Helps to deter unionization through effective employee relations skills and assists line management in the maintenance of effective lines of communication.
• Ensures delivery of compensation and benefit programs in accordance with company policies and procedures.
• Assists management in recruitment process for exempt and non-exempt employees and in the administration of Human Resources paperwork.
• Ensures that Human Resources administration policies, programs, and procedures for compensation, benefits, and organization planning are communicated and administered.
• Ensures delivery of corporate, policies, practices, and programs in an assigned area by identifying under-utilization and potential problems; establishes community recruiting resources; investigates and resolves complaints and represents the company at fact finding proceedings.
• Provides consulting to management on a full range of Human Resources programs including disciplinary action and performance improvement; monitors and advises line/staff management concerning safety issues and violations.
• Investigates internal complaints, recommends courses of action and ensures appropriate follow-up action in compliance with "corporate guarantee of fair treatment" policy.
• Administers annual employee attitude survey, communicates results to management, and assists management in the resolution of identified problem areas.
• Analyzes and prepares statistical reports on significant trends in Human Resources-related activities and on data necessary for management information reports, etc.
• Ensures that job postings and all transfer and promotion activity are in compliance with established corporate policy.
• Serves as Human Resources advisor/consultant on Human Resources policy matters during the GFTP Board of Review Process and assists in security activities as required.
• May be required to perform other duties as assigned

Minimum Requirements:
Minimum Education:
• Bachelor's degree/Equivalent.
• Fluent in English (600 TOEIC points).

Minimum Experience:
• Four (4) years professional experience in one or more of the following areas with demonstrated knowledge in the majority of the remaining areas: recruitment, compensation administration, benefits administration, employee and labor relations, training and development, and safety.

Minimum Required Skills:
• Strong human relations and communication skills
• Judgement & Decision-Making Skills
• Presentation Skills
• Accuracy & Attention to Detail
• Influencing & Persuasion Skills

Internal Posting Application Instructions

If you are interested in applying, please upload a single PDF file containing the following documents: This file must be uploaded to the Workday system in the designated resume/CV field.

Updated Resume/CV
Cover letter
Current TOEIC scores (600 pts. required)

Pursuant to Policy 4-15 (Career Opportunity) of the LAC People Manual: "An employee's failure to provide complete information that clearly demonstrates whether they meet the required qualifications for the advertised position may result in them not being considered."

️ Bulletin validity: from August 13 to 19, 2026

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.