CBS Credit to Cash Manager

Role Summary

Colgate-Palmolive is seeking an agile and strategic Credit to Cash (C2C) Manager to champion cash flow optimization and lead our end-to-end accounts receivable operations for North America. Based in Mexico City and reporting directly to the CBS Credit to Cash Director, you will serve as the primary financial bridge and single point of contact for the business. In this role, you will monitor process efficiencies, manage high‑level customer escalations, and drive key AR reporting metrics. If you are a proactive problem‑solver looking to spearhead continuous improvement and lead digital transformation initiatives like S4 Hana, we want you on our team.

Responsibilities

• Process Excellence: Monitor and analyze key performance metrics across deductions, collections, credit management, and cash application to maximize quality and efficiency.
• Financial Close & Reporting: Lead the month‑end close process, establishing bad debt and cash discount reserve analyses, preparing executive commentary, and driving monthly performance alignment.
• Stakeholder Collaboration: Partner closely with Customer Development Organizations (CDO), Finance Managers, and Customer Business Services (CBS) to resolve past‑due balances, credit holds, and quarterly rebate reviews.
• Risk & Compliance: Manage the annual Revenue SOX compliance process, own the internal/external audit relationships, and evaluate customer credit risk to recommend new credit limits.
• Portfolio Governance: Supervise corporate legal accounts, manage suspense ledger entries, execute bad debt write‑offs, and file and monitor bankruptcy claims.
• Team Leadership: Coach and develop direct reports by setting annual objectives, conducting performance reviews, and executing Individual Development Plans (IDPs) while hosting regular financial workshops for broader cross‑functional teams.
• Continuous Improvement: Partner with IT and local finance teams to accelerate process automation, drive system improvements in account planning analytics, and ensure a smooth rollout of S4 Hana.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a closely related field.
• 5+ years of experience within Credit to Cash (C2C) or Accounts Receivable operations.
• Demonstrated experience coordinating internal/external audits and managing SOX compliance.
• Proven experience leading, coaching, and developing direct reports.

Preferred Qualifications

• Experience working within the Consumer Packaged Goods (CPG) or Fast‑Moving Consumer Goods (FMCG) industry.
• Technical proficiency with SAP, S4 Hana, Atlas, Advanced Excel, and PowerPoint.
• Strong functional competency in working capital optimization, cash flow management, and financial statement analysis.
• Excellent communication, relationship‑building, and cross‑functional leadership skills in a large virtual organization.
• High adaptability with a proven track record of driving process simplification and innovation.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.