Quality Manager (Silao)

Job Title: Quality Manager
Reports To: Plant Manager

SUMMARY

Plans, coordinates, and implements programs to assure plant quality and, in some cases, the quality systems of group companies. Analyzes production processes, establishes inspection areas, defines requirements for final inspection, coordinates provider development programs, and analyzes results of current methods. Establishes and follows up certification programs. Requires full knowledge of another language. A master’s degree or certifications preferred, with more than five years of experience in similar positions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as leader responsible for all product‑quality activities to achieve a zero‑defect goal.
• Manage Quality Engineers and the quality team.
• Assure that all HARTING processes, products, and services comply with ISO 9001 and customer specifications.
• Investigate customer complaints, assist in corrective/preventive actions, and provide formal responses.
• Maintain quality statistics to aid process improvements and measure progress.
• Conduct incoming inspections, maintain supporting documentation, and review products, processes, and systems for continuous improvement.
• Oversee product manufacturing to ensure quality and stop production immediately on non‑conformance.
• Consult with engineers, technicians, and production personnel to resolve testing and inspection issues.
• Calibrate test instruments, maintain, and control test and inspection equipment.
• Perform process and machine capability analyses and GR&R.
• Develop process flow charts, control plans, and PFMEAs.
• Implement problem‑solving methodologies for continual improvement.
• Conduct incoming, in‑process, and final inspections for parts and FAI/PPAP on finished products.
• Train, coach, and mentor junior team members.
• Assist in conducting internal audits to ensure compliance with quality standards.
• Serve as liaison with external quality organizations and customers for quality audits.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree (BS) in engineering from a four‑year college or university.
• 3‑5 years of quality management experience in electronics, cable, or backplane manufacturing.
• Implementation and maintenance of ISO 9001, AS9100, IPC‑A‑620, or other quality standards.
• Experience with startup businesses.
• Advanced English (bilingual).
• APS, PPAP, NTW‑I, FMEA experience.
• Knowledge of Lean Manufacturing and/or Six Sigma.
• Excellent written, oral, and communication skills.
• Excellent customer service skills.

LANGUAGE SKILLS

• Read, analyze, and interpret general business periodicals, professional journals, technical manuals, and regulatory documents.
• Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from managers, clients, customers, and the public.

MATHEMATICAL SKILLS

• Calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret technical instructions in mathematical or diagram form and handle abstract and concrete variables.

OTHER QUALIFICATIONS

• Valid Mexican passport and ability to travel to the USA and/or overseas.
• Willingness and ability to travel internationally.

BENEFITS

Competitive compensation and variable pay.