Program Manager (Aguascalientes)

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager located in Aguascalientes.

The Program Manager role involves managing and overseeing the end‑to‑end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations. This role focuses on achieving high levels of forecast accuracy, managing manufacturing costs, and project timelines aligned with the overall manufacturing capacity for a customer program. This role requires a strategic leader who can effectively manage resources with cross‑functional teams, optimize operational processes, and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and driving action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative to product development timelines, delivery, quality and the required business metrics.
• Review program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establish work plan and staffing for each phase of program and arrange for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L; and customer satisfaction, also controlling various accounts of different complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer satisfaction reviews and corrective actions.
• Maintain current business and develop additional opportunities with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Hold up production sites for projects, costs and other customer‑related matters through business expertise.

Qualifications

• A bachelor’s degree in business, engineering, or sciences; MBA is preferred.
• Advanced English proficiency.
• Senior experience in program administration/management or related area.
• Demonstrates advanced operations, technical and people/process skills as well as internal and external customer relationship skills.
• Demonstrates knowledge of multiple functional technologies/processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.
• Demonstrates expert knowledge of the function and a thorough understanding of related business.
• Demonstrates detailed expertise in very complex functional/technical areas or broad breadth of knowledge in multiple areas.
• Understands the strategic impact of the function across sites.

Benefits

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

Job Category

Operations

Equal Opportunity Employer

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process.