Production Service Systems Administrator 2 (Zapopan)

Description

This is a hands‑on role that blends deep Linux systems expertise with automation and cloud infrastructure knowledge. You'll work with some of Empresa confidencial’s most advanced technologies, helping us support massive growth while maintaining uptime and performance at cloud scale. This role is ideal for someone with 3+ years of experience in systems administration and a passion for optimizing infrastructure at scale.

Responsibilities

What You’ll Do:

• Administer, monitor, and optimize production systems and databases supporting general business operations.
• Troubleshoot and resolve complex technical issues, often acting as the escalation point for high‑impact incidents.
• Support infrastructure for Empresa confidencial systems and database appliances, focusing on performance, availability, and automation.
• Participate in operating system upgrades, bug fixes, patching, and infrastructure standardization initiatives.
• Continuously look for ways to improve system resilience, supportability, and scalability in a fast‑growing environment.
• Write and maintain documentation, including runbooks and standard operating procedures.
• Provide rotational on‑call support, helping maintain 24/7 uptime for production systems.

What We’re Looking For

• Strong Linux system administration experience (preferably in cloud or large‑scale environments)
• Solid scripting skills in Python and Bash/Shell
• Understanding of networking fundamentals
• Hands‑on experience with monitoring and automation tools
• Experience supporting mission‑critical, highly available environments.

Nice to Have

• Exposure to Empresa confidencial technologies or OCI
• Experience with CI/CD pipelines or infrastructure‑as‑code
• Familiarity with service‑level objectives (SLOs), SLAs, and KPIs in a production setting

Qualifications

Career Level - IC2