OCM Lead

Job Description: Organizational Change Management Lead. The Future Begins Here. At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future‑ready capabilities, we are meeting the needs of patients, people, and the planet. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity. Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to the company. We continuously improve our collaborators' journey and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

Opportunity

As an OCM Lead, you will design and drive the strategy for large‑scale organizational change initiatives. You will take responsibility for stakeholder alignment, leadership coaching, and manage a team to deliver exceptional project outcomes. As a Change Management and Communications professional, you will prepare and support people during anticipated change, using well‑planned activities to help them embrace transformation more effectively and realize the value of Takeda’s digital initiatives. Your work involves analyzing situations and data, exercising judgment within established procedures, and fostering productive relationships internally and externally. You must showcase solid knowledge of industry practices and contribute to departmental projects and goals.

Objectives

• Lead the operational implementation of all Change Management services to deliver an excellent experience during times of change.
• Execute change management and communications activities to support adoption of new processes and technology, helping achieve our digital ambitions and ensuring an exceptional end‑user experience.
• Ensure timely and quality delivery of change management assets, based on a defined strategic approach.
• Manage and monitor the change and conduct reinforcements to support the transition.

Accountabilities

• Own and deliver the end‑to‑end CM strategy for large‑scale digital transformation programs.
• Align cross‑functional stakeholders with broader change objectives and manage organizational adoption efforts.
• Apply advanced tools and methodologies to monitor the effectiveness of CM efforts and ensure continuous improvement.
• Oversee preparation and delivery of training strategies and communication plans.
• Mentor and guide team members in executing CM deliverables, fostering a high‑performing environment.
• Integrate user feedback and lessons learned to continuously improve CM strategies.
• Provide end‑to‑end change management and communications services for digital technology implementations.
• Track effectiveness through standard KPIs.
• Identify and mitigate organizational, process, system, and data changes.
• Collaborate with training teams for a defined training approach, including materials, effectiveness, and needs assessment.
• Enable defined communications and engagement activities relevant to the change management strategy.
• Monitor change effectiveness using data to identify improvement actions.
• Apply project management practices used in change management and communications, including plan, milestones, status tracking, and risk management.
• Provide guidance and oversight for resources executing activities as required.
• Implement continuous improvement ideas to ensure effective management of change.
• Work with stakeholders to identify and implement improvements within C & C methods.
• Support other team activities and participate in community activities to strengthen collaboration and capability building.
• Perform all other duties reasonably required of the position.

Skills

• Technical/Functional (Line) Expertise – Experience with end‑to‑end change implementations for medium‑large programs, including change impact assessment, action plans, communications planning, training needs assessment, curriculum, readiness assessment, etc.
• Leadership – Drive participation from stakeholders and SMEs to enable key decision‑making.
• Decision‑making and Autonomy – Create relevant plans and ensure end‑to‑end delivery for change management effectiveness. Collaborate with stakeholders and team members to identify needs, objectives, risks, and improvement opportunities.
• Interaction – Establish relationships with key stakeholders to ensure success of services.