Program Manager

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose
We are seeking a highly organized and results-driven Program Manager to join our team. In this role, you will oversee multiple programs, collaborating closely with diverse stakeholders to ensure successful delivery and alignment with company objectives. The ideal candidate will have exceptional communication, organizational, and problem-solving skills, with a strong track record of executing and delivering impactful results efficiently.

Reports To
Director of Program Management

Who You Are

• 3-5 years of experience in a role requiring strong organizational skills, fast execution, and the ability to manage multiple priorities simultaneously.
• Strong Communicator: You excel at producing clear, concise, and actionable written communications (emails, reports, etc.) as well as oral in English.
• Problem Solver: You are skilled at resolving conflicts and unblocking teams when they encounter challenges.
• Detail-Oriented: You have the ability to analyze data, identify patterns, and make data-driven decisions.
• Organized: You are able to manage multiple projects and timelines, prioritizing tasks effectively.
• Agile Expert: You have experience working within Agile frameworks (e.g., Scrum, Kanban) and are comfortable with iterative project management.
• Tech-Savvy: You have experience with tools like Jira for managing tasks, sprints, and issues, and experience with tools like Jellyfish is a plus.

What You Will Do

• Reporting on Progress: Prepare clear, concise reports for internal stakeholders to inform decision-making on investment allocations and prioritization. Additionally, you will identify, track, and report on PMO metrics to leadership, ensuring alignment with company objectives.
• Process Ownership (SDLC): You will contribute to the development of new processes, standards, and operational plans that support the achievement of company objectives. By leading retrospectives with product and engineering teams, you'll gather insights on what’s working and what needs improvement. Using this feedback, you'll refine and update the product development process. This role requires the ability to communicate complex ideas clearly and influence stakeholders to drive impactful changes.
• Program Management: Manage and oversee multiple programs, ensuring effective resource allocation and alignment with company objectives. Develop and track comprehensive project/product plans, timelines, and progress across various initiatives.
• Stakeholder Management and Cross-Department Collaboration: Identify key stakeholders and proactively manage their expectations. We are looking for a collaborative individual who excels at facilitating cross-team communication and working effectively with diverse roles and work styles to ensure alignment on program goals and objectives.
• Jira Support & Tools Management: Serve as the go-to person for product managers and engineering managers on best practices for using Jira effectively. You will be responsible for creating and managing teams, boards, and work cycles within Jira. You will also continuously assess the need for additional or alternative tools to centralize project information and content efficiently.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

#LI-Remote

Who We Are

With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

When we hire people for our team, we specifically test for the following traits in addition to our cultural values:

• Mission-Driven : We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges.

• High Sense of Urgency : We prioritize candidates who demonstrate a high sense of urgency and responsibility.

• Exceptional Hard Skills : We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.

• Self-Management : We look for individuals who can independently manage their work, career, and professional development.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

• Me Time program, including unlimited paid time off.
• Remote-first work environment.
• Employee Stock Option program.
• Zero trading fees through our Bitso Alpha app.
• Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
• Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!