Appointment Setter (Hermosillo)

Please note: This position is hired and managed through Intugo. While you will work closely with the DYAD team, Intugo will administer your employment relationship.

Location: Full-time on-site availability in Hermosillo, Sonora (NOT A REMOTE POSITION).

Compensation

$21,000 monthly MXN

Responsibilities

• Maintain a daily outgoing call volume meeting minimum quotas.
• Manage a list of leads and their journey in CRM, including logging all calls and keeping accounts up to date with lead statuses and additional information.
• Complete preliminary screening calls with potential clients over the phone.
• Handle consultation payments and ensure payment processing is accurate.
• Schedule consultations with potential clients.
• Connect with potential clients to build relationships and provide information about the firm's services.
• Assist in finalizing the conversation from Lead to Client.
• Maintain accurate and up-to-date records of client interactions and statuses in the CRM.
• Perform other related duties as assigned to support the sales and intake process.

Qualifications

• Full-time on-site availability in Hermosillo, Sonora.
• Bilingual proficiency in English and Spanish.
• At least 2 years of experience in sales or intake, preferably in a legal or professional services environment.
• Bachelor's degree or equivalent experience in a relevant field is preferred.
• Excellent verbal and written communication skills (including grammar and punctuation).
• Proficient with Microsoft Office Suite or related software.
• Strong organizational skills with keen attention to detail.
• Ability to work independently and with minimal supervision.
• Ability to meet deadlines and achieve goals consistently.
• Demonstrated strong work ethic and passion for helping people.
• Ability to excel in a rapidly growing firm and adapt to changing processes and priorities.
• Proven superior sales skills for effectively qualifying leads and converting them into clients.

About the Company

DYADlaw, P.C., is a fast-growing law firm passionate about helping immigrants with their legal status while defining their American Dreams, and we are looking for our next team player.