Salesforce Senior Developer

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Salesforce Senior Developer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Job Title

Salesforce Senior Developer

Responsibilities

• Design, Coding/Programming , develop, test and deploy custom applications using Salesforce
• Extend Salesforce capabilities to support various business functions, including custom applications and integrations.
• Management of user roles, permissions, profiles, flows, validation rules, and declarative automation.
• Leverage of Salesforce AI tools to automate administrative workflows and improve operational efficiency.
• Work closely with cross-functional teams to understand requirements and implement solutions.
• Document technical specifications and maintain updated system documentation
• Collaborate with cross-functional teams to identify and prioritize business requirements and ensure successful implementation of Salesforce solutions
• Provide technical leadership and mentorship to junior developers
• Contribute to the development of best practices for Salesforce development
• Experience in Databricks
• Participate in code reviews and ensure adherence to coding and quality standards
• Manage the deployment, release process for Salesforce applications and integrated components , includingsandbox and production deployments
• Stay current with Salesforce releases, features, and best practices, and make recommendations for adoptionwhere appropriate
• Researching and Addressing technical issues, ensuring the platform's stability and performance

Qualifications

• Minimum of 8-10+ years experience as a Salesforce Developer in Salesforce ecosystem (e.g., Sales Cloud,Service Cloud)
• 5+ years of experience in Salesforce Service Cloud Voice and Amazon Connect i.e. Salesforce and AmazonConnect ecosystem (application, telephony, routing, AI, and DevOps layers)
• Proficient in Apex, Visualforce, and Lightning Web Components
• Strong understanding of Salesforce architecture and best practices
• Experience with integrating Salesforce with other systems
• Experience with Agile development methodologies and tools i.e. Jira
• Ability to design and implement complex data models
• Excellent problem-solving and analytical skills
• Must have Salesforce Certified Platform Developer I and II, Certified Sales Cloud and Service Cloud and/or Architect certifications

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About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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