JPC 7019 Patient Care Coordinator

Position Summary

The New Patient Coordinator serves as the primary point of contact for new patients, attorneys, chiropractors, urgent care offices, and other medical providers. This role is responsible for coordinating patient intake, collecting accurate information, maintaining timely communication, and ensuring a seamless patient onboarding experience.

Ideal Candidate Profile

Required Experience

Minimum 1 year of healthcare experience

Background in:

Patient Coordination

Patient Intake

Medical Reception

Healthcare Administration

Medical Scheduling

Experience communicating with patients and healthcare providers

Required Skills

Strong English communication skills

Spanish bilingual skills preferred

Patient intake and documentation experience

Scheduling and follow-up coordination

Ability to manage multiple communication channels simultaneously

Strong attention to detail and accuracy

Key Behavioral Competencies

Highly responsive and proactive

Organized and able to multitask

Empathetic and patient-focused

Professional communication style

Sense of urgency

Team-oriented mindset

Ability to perform well in a fast-paced environment

Core Responsibilities

Serve as the main contact for new patients, attorneys, and medical providers

Coordinate new patient intake processes

Collect and verify patient information accurately

Schedule appointments and manage follow-ups

Respond promptly to internal and external inquiries

Maintain professional communication through phone, email, and messaging platforms

Deliver a positive and efficient patient experience