Senior Global CX Operations Leader
Link-Worldwide
Link-Worldwide is seeking a CX Operations Sr Manager in Mexico City to develop and execute customer experience strategies that align with business objectives. The role is pivotal in enhancing customer satisfaction across multiple countries.
Key responsibilities include driving process optimization, fostering the voice of the customer, and leading cross-functional teams to elevate customer experience metrics. This position requires a dynamic leader with experience in managing diverse teams and improving processes.
#J-18808-LjbffrVacante publicada el 2 días atrás
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