Cloud Specialist

Azure Cloud VDI Engineer – End User Desktop & Application Migration

Key Responsibilities

Azure Cloud VDI Migration

• Execute end-user desktop and application migration to Azure Cloud VDI environments (e.g. Windows Virtual Desktop / Azure Virtual Desktop or equivalent).

• Follow and apply the existing, proven POC-based migration process to onboard desktops and applications at scale.

• Participate in migration planning, wave-based execution, validation, and post-migration stabilisation.

Application Migration & Compatibility

• Assess, migrate, and validate end-user applications within the VDI environment.

• Identify and resolve application compatibility, performance, and user experience issues post-migration.

• Work closely with application owners and business users to ensure successful adoption.

Desktop Troubleshooting & Debugging

• Perform advanced Windows desktop troubleshooting within Cloud VDI environments.

• Diagnose and resolve issues related to:

o Login failures, user profiles, and session stability

o Application launch and runtime issues

o Performance degradation, latency, or resource constraints

o OS-level, registry, and configuration-related problems

• Use structured debugging approaches to identify root causes rather than applying temporary fixes.

Troubleshooting & Operational Support

• Provide hands-on troubleshooting support during and after migration phases.

• Act as an escalation point for complex VDI desktop and application issues.

• Ensure minimal business disruption by driving timely issue resolution.

Communication & Stakeholder Engagement (Critical)

• Demonstrate exceptionally strong communication skills, both written and verbal.

• Clearly articulate:

o Migration plans, dependencies, and risks

o Technical issues and root causes in business understandable language

o Status updates, progress reports, and resolution timelines

• Interact confidently with:

o Business users and end customers

o Application teams and support groups

o Programme managers and leadership stakeholders

• Gather, clarify, and validate requirements accurately, ensuring no ambiguity during migration or issue resolution.

Mandatory Skills & Experience

Core Technical Skills (Must-Have)

• Hands-on experience with Azure / Cloud VDI environments.

• Proven experience in end-user desktop and application migration within VDI platforms.

• Strong expertise in Windows desktop OS troubleshooting and debugging (Windows 10/11 or equivalent).

• Solid understanding of end-user computing, profiles, policies, and desktop configurations in virtualised environments.

Communication & Behavioural Skills (Non Negotiable)

• Excellent communication skills with the ability to explain complex technical issues clearly and concisely.

• Strong requirement clarity and stakeholder management capability.

• Ability to work effectively with both technical and non-technical audiences.

• Structured, calm, and professional approach during high-pressure migration or troubleshooting scenarios.

Coding / Scripting (Logical & Debugging Focus Only)

• Working knowledge of Java, Python, or shell scripting.

• Coding is not for development work; it is required only to:

o Apply logical thinking

o Write basic scripts or loops for troubleshooting, validation, or automation support

o Analyse behaviours, logs, or patterns during issue diagnosis

• Ability to read and understand scripts written by others is expected.

Desired Attributes

• Strong analytical and problem-solving mindset.

• High attention to detail and quality during migrations.

• Ability to work independently while aligning with programme governance and processes.

• Experience working in large-scale desktop migration programmes is highly desirable.