Renewals Specialist (Xico)

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.

At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy.

Representing more than 40% of general GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility.

As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role

Samsara's Customer Success (CS) team advises and guides our customers, ensuring they adopt Samsara and continuously gain business value from our products.

We are the trusted point of contact for Samsara's customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal.

In this role, you will own our renewal customer experience for our AE1 customer base.