Consulting Manager, OCM Communications Lead

About Cognizant Consulting

Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role

As a Consulting Manager, OCM Communications Lead, you will make an impact by developing and executing strategic communications programs that drive adoption, stakeholder engagement, and business readiness across large-scale business and technology transformation initiatives. You will be a valued member of the Transformation Management Consulting team and work collaboratively with client leaders, change management teams, project stakeholders, and cross-functional delivery teams to ensure effective communication throughout the transformation journey.

In this role, you will

• Lead the development and execution of enterprise communication strategies, governance frameworks, and multi-channel communication plans for transformation programs.
• Partner with client stakeholders to identify target audiences, define key messages, establish communication channels, and create communication roadmaps that support organizational change.
• Manage communication deliverables, stakeholder engagement activities, leadership messaging, and adoption campaigns while monitoring effectiveness and business impact.
• Facilitate executive and stakeholder meetings, provide communications guidance, and manage risks, issues, and mitigation plans related to change adoption.
• Contribute to business development initiatives, proposal creation, thought leadership, and practice development while mentoring and coaching consulting teams.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring three days a week in a client or Cognizant office in Mexico City, Monterrey, Guadalajara, or Querétaro , Mexico. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you need to have to be considered

• 6–8+ years of management consulting experience, including experience leading digital transformation, technology, or organizational change initiatives.
• Bachelor’s degree in Communications, Marketing, Business, Information Technology, Finance, Engineering, or a related field, or equivalent experience.
• Proven experience designing and delivering end-to-end communication strategies for large-scale technical or business transformations.
• Experience managing stakeholder communications, engagement programs, multi-channel campaigns, and adoption initiatives across complex organizations.
• Strong project management capabilities with experience coordinating multiple workstreams and collaborating across global teams.
• Experience leading technical and non-technical initiatives in client-facing environments.
• Excellent communication, facilitation, presentation, and stakeholder management skills.

These will help you stand out

• Experience supporting digital transformation, AI adoption, ERP implementations, or other enterprise technology programs.
• Experience working in Agile environments using Scrum or Kanban methodologies; gamification experience is a plus.
• Relevant industry, domain, or product certifications in Banking, Healthcare, Life Sciences, Communications, Media & Technology, Enterprise Process, or Technology Modernization.
• Experience applying quality management frameworks and methodologies such as Six Sigma.
• MBA, PGDM, or other advanced degree.
• Demonstrated experience coaching and mentoring teams while fostering a collaborative, high-performing culture.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.