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SaaS Support Enablement Lead

United States Digital Space LLC

Apollo.io seeks a tenured Customer Support Enablement Lead to own the Mexico City onboarding and training for our support team. You’ll design a 6-week program, lead in-person sessions, and partner with the Everboarding Manager to scale learning.

You’ll translate CSAT, QA, and product metrics into enablement programs, create scalable learning paths, and work with QA, Product, Support Ops, and L&D. Bilingual Spanish and English required.

#J-18808-Ljbffr

Vacante publicada el 1 día atrás
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