SaaS Support Enablement Lead
United States Digital Space LLC
Apollo.io seeks a tenured Customer Support Enablement Lead to own the Mexico City onboarding and training for our support team. You’ll design a 6-week program, lead in-person sessions, and partner with the Everboarding Manager to scale learning.
You’ll translate CSAT, QA, and product metrics into enablement programs, create scalable learning paths, and work with QA, Product, Support Ops, and L&D. Bilingual Spanish and English required.
#J-18808-LjbffrVacante publicada el 1 día atrás
Empleos similares que podrían interesarleBasado en la vacante SaaS Support Enablement Lead en Ciudad de México
- ...SimCorp, a leading international provider of investment management solutions, is looking for an experienced consultant to support clients using SimCorp Dimension. You will ensure project success, guide multiple workstreams, and mentor junior team members across global...SugeridoTrabajo híbrido
- ...Scale AI, Inc. seeks a Support Enablement Manager to build and scale training, onboarding, and QA programs for a high-performing contributor... ...leadership role: assess the landscape, prioritize, build the plan, lead a small team, and deliver results while partnering with...Sugerido
- ...in Mexico City is looking for a Customer Experience Team Lead to enhance customer support operations. In this hybrid role, you will lead a team, ensuring... ...with various departments. As a part of a fast-scaling SaaS unicorn, you will tackle challenges in the food tech...SugeridoTrabajo híbrido
- ...City is looking for a Customer Experience Team Lead to champion a customer-first culture and manage a high-performing support team. This full-time, hybrid role offers... ...experience in a technical support role and strong knowledge of SaaS environments. #J-18808-Ljbffr...SugeridoTiempo completoTrabajo híbridoHorario flexible
- ...SimCorp is seeking a Service Delivery Consultant to join our SaaS Operations, providing production support and service delivery for SimCorp Dimension. You will collaborate with local and global teams, coach peers, and help optimize client usage of our systems. The role...Sugerido
- ...across HR, Travel, Finance, Marketing, and Communications. You will lead category planning, supplier negotiations, and cost optimization... ...and managing multiple projects in a fast‑paced environment to support the Annual Operating and Strategic Plans. #J-18808-Ljbffr...
- ...CDMX, Mexico (Hybrid) Job Info Job Identification 33025 Job Category Sales Support Posting Date 07/23/2026, 04:10 PM Job Schedule Full time Job Description As the Lead Specialist -Technology Support Services, you will be the trusted advisor and technical...Tiempo completoTrabajar en la oficinaInicio inmediatoTrabajo híbrido
- ...Triwill Group seeks a Helpdesk Manager based in the United Kingdom to establish and lead a unified Tier 1 support function for a global user community. You will manage a small team of Helpdesk Officers, set standards for service quality, responsiveness, triage, and resolution...
- ...PowerToFly is seeking an experienced leader to guide a global technology team in Ciudad de México. The role focuses on managing day-to-day operations, ensuring reliable infrastructure, and driving service improvements. With over 7 years in software development and leadership...Trabajo híbrido
- ...Role Summary The Support Team Manager is responsible for the day... ...experiences. The ideal candidate leads with curiosity, communicates... ...Team Leadership & Coaching: Lead, coach, and develop a team of... ...with Leadership, Quality, Enablement, and SME teams to drive process...Trabajo por turnos
- ...quality control services to Video Game Developers and Publishers alike. Job Summary The Recording Studio Lead with Production Coordination Support oversees local audio production and recording studio operations, reporting to the Recording Studio Manager. The role...FreelanceTiempo completoEmpleo permanenteContratoTrabajar en la oficina
- ...About the Role As the Team Lead supporting the Latin America Business Services Treaty... ...succession planning, and career development support. About the Team This... ...Your exceptional communication skills enable successful stakeholder management and...Trabajo híbrido
- ...Descripción de la publicación IT Application Support Lead LATAM ¿Te apasiona liderar operaciones críticas de TI y garantizar la disponibilidad de aplicaciones a nivel regional? ¿Quieres impulsar la mejora continua, colaborar con equipos globales y convertirte en...Trabajar en la oficinaTrabajo híbrido
- ..., y definirá KPIs para impulsar rentabilidad y crecimiento. Buscamos perfil analítico, con experiencia en ventas consultivas B2B SaaS, lectura de métricas y capacidad para gestionar la operación de punta a punta en un entorno dinámico y en expansión. #J-18808-Ljbffr...
- ...in Mexico City seeks a Medical Affairs expert to provide scientific guidance for assigned products and therapeutic areas. You will support cross-functional teams, participate in scientific congresses, and deliver medical education to healthcare professionals. Strong...
- ...Zemsania busca: Lead Specialist - Technology Support Services Ubicación: Estado de México Sobre Zemsania: En Zemsania, somos líderes en la transformación digital, ofreciendo soluciones innovadoras y servicios de consultoría de alto valor a nuestros clientes. Contamos...Tiempo completo
- ...SAS in Mexico City is seeking a Consulting Manager to lead the Fraud & Compliance Delivery practice across the Americas. Hybrid work arrangement with a focus on managing delivery of AML, fraud, and regulatory solutions. You will mentor a diverse consulting team, shape...Trabajo híbrido
- ...role. Job Description – Value Stream Lead (COO) | Mexico (Americas) Role date: 10... ...(Principal accountabilities) Drive and support Agile teams within the VS to deliver in an... ...and manage dependencies with other VS / Enabler VS, resolving issues and creating options...RemotoHorario flexible
- ...MSCI is seeking a Research Lead in Private Assets to advance methodologies and analytical tools for private markets. You will own projects from concept to governance, transforming research into actionable insights for global institutional clients. Based in Monterrey...
- Genesys Telecommunications Laboratories S. de R.L. de C.V. in Mexico City seeks an Expert Customer Success Manager to own strategic customer relationships after the sale. You will translate customer value into measurable business outcomes, drive adoption, and influence...
- ...Amazon's Global Procurement Organization (GPO) seeks a Category Manager for Equipment to strategically source products and services, lead cross-functional teams, and negotiate contracts that improve cost of ownership. You will build category strategies, monitor...
- ...Hamsa is seeking a Senior Product Manager to lead product strategy and delivery for cross-border payments and stablecoin infrastructure in Mexico. You will define the product, API integration with banks and fintechs, and own end-to-end delivery as on-ground product owner...Trabajo híbrido
- ...Capital One is looking for a Lead Site Reliability Engineer to build a Site Reliability Engineering center in Mexico City. You will own the reliability and operational maturity of our critical settlement platforms, ensuring data integrity and automation of operational...
- ...Zendesk is seeking an IT Operations & Delivery Excellence Lead to accelerate Agile transformation across the IT organization in a cross... ...setting. You will champion the How We Work framework, drive AI-enabled delivery improvements, and scale Agile practices including...
- Airwallex is seeking an INFOSEC Governance, Risk and Compliance Regional Specialist based in Mexico City (or San Francisco) to anchor regional security compliance and align with global standards. You will partner with regulators, customers and vendors to shape the region...
- ...iAlumbra seeks a senior commercial leader to anchor the growth of its Land Operations+ ecosystem in Baja California Sur. You will unify hospitality, ranches, restaurants, museums, flights, and cultural assets into a cohesive, revenue-driven portfolio. Responsibilities...
- ...Qualcomm is seeking a SRE Platform Lead in Mexico City to implement and support enterprise integrations using Boomi and Confluent. Hands‑on platform engineering, SRE, and integration/event streaming expertise are required in this role. You will work on AWS/EKS environments...
- JumpCloud is seeking a GTM Strategy Program Manager to own the Commercial Segment end-to-end. This greenfield role defines impact, identifies gaps, synthesizes data, and presents a coordinated commercial strategy to senior leadership. The role requires pulling metrics...Remoto
- ...Opsarmy is seeking a Client Programs Lead to own complex client initiatives from planning through completion. Remote, full-time role with ET hours, allowing you to shape project delivery in a fast-growing tech environment. You'll coordinate cross-functional teams,...Tiempo completoRemoto
- Citi busca un Gerente Sénior de Desarrollo de Aplicaciones en CDMX para dirigir equipos multidisciplinarios y asegurar la entrega de soluciones de software de alto impacto. El rol exige experiencia en liderazgo, gestión de proyectos y diseño de arquitecturas seguras y ...
¿Desea recibir más vacantes?
Suscríbase y reciba vacantes similares a SaaS Support Enablement Lead. ¡Sea el primero en aplicar!
Búsquedas relacionadas
- lead Ciudad de México
- lider tiendas oxxo Ciudad de México
- lider de implementación Ciudad de México
- lider de gimnasio smart fit Ciudad de México
- lider almacen Ciudad de México
- farmacia lider Ciudad de México
- supervisor de equipo Ciudad de México
- líder de compras Ciudad de México
- líder de capacitación Ciudad de México
- lider produccion Ciudad de México


