Senior Customs Supervisor (Ciudad Juárez)

Company Description

Prince Manufacturing, Inc. is a contract manufacturing company dedicated to eliminating waste in customers’ supply chains by providing fabrication, forming, coating, finishing, assembly, packaging, and distribution services for metal, composites, and other products. The company serves a wide range of industries, including military, automotive, appliance, heavy truck, agriculture, construction, electrical distribution, and hardware. Operations span multiple locations across the Midwest, Southeast, Southwest, and Mexico. Core processes include metal fabrication (laser, turret, stampings, press brake), coatings (e-coat, powder coat, wet spray), assembly (welding, riveting, and more), as well as custom packaging and order fulfillment. All facilities are ISO 9001:2008 registered, with additional industry-specific certifications and approvals.

Role Description

The Sr Customs Supervisor is a full-time, on-site role based in Juárez, CHH, responsible for overseeing and coordinating all customs operations for imports and exports. This role manages customs documentation, ensures compliance with Mexican and international trade regulations, and collaborates with brokers, carriers, and internal teams to facilitate timely and accurate clearance of goods.

The Sr Customs Supervisor will monitor tariff classifications, valuation, and origin determinations, and maintain up-to-date knowledge of regulatory changes affecting cross-border movements. Daily activities include supervising customs staff, resolving escalation issues, reviewing audits and reports, and implementing process improvements to reduce risk, cost, and delays.

The role also partners closely with logistics, production, finance, and customer service to support operational goals and customer commitments.

Qualifications

• Strong knowledge of customs regulations, trade compliance, and import/export procedures, including documentation, tariff classifications, and customs valuation.
• Experience supervising customs or logistics teams, with proven ability to train, mentor, and develop staff while managing workload and priorities.
• Background in manufacturing or industrial environments, preferably in cross-border operations between Mexico and the U.S.
• Proficiency in using ERP systems and customs/trade software, as well as strong skills in Excel and data analysis for reporting and audits.
• Excellent organizational and problem-solving abilities, with attention to detail and a focus on accuracy and deadlines.
• Effective written and verbal communication skills, with the ability to collaborate with internal departments, external brokers, and government agencies.
• Bachelor’s degree in International Trade, Business, Logistics, or a related field, or equivalent practical experience.
• Relevant customs or trade compliance certifications (e.g., customs broker, trade compliance specialist) are highly desirable.
• Fluency in Spanish and proficiency in English to support cross-border communication and documentation.