HEAD SOCIAL MEDIA
Ingenia Agency
HEAD SOCIAL MEIDA
Descripción
Buscamos a un Head Social Media con fuerte experiencia en estrategia, análisis, ejecución y liderazgo de equipos dentro de agencias digitales. Será responsable de definir lineamientos de Social Media, supervisar al equipo y ser el principal enlace con clientes en temas estratégicos, operativos y de reporting.
Responsabilidades
- Liderar y desarrollar al equipo de Social Media- Definir estrategias de social para diversas marcas, alineadas a objetivos de cliente.
- Gestionar el reporting de resultados y analizar datos para generar insights accionables.
- Presentar resultados, insights y optimizaciones ante cliente
- Coordinar y supervisar integralmente el trabajo y entregables del equipo de Social Media, garantizando calidad, coherencia y oportunidad (copys, calendarios, contenidos, reportes).
- Estar involucrado activamente en el seguimiento de cada cuenta, detectando oportunidades, riesgos y necesidades.- Atender, gestionar y resolver situaciones de crisis digital, asegurando una comunicación oportuna y adecuada.
- Dar seguimiento a solicitudes, juntas y comunicación constante con clientes.
- Asegurar cumplimiento de KPIs y proponer mejoras continuas.
- Mantenerse actualizado en tendencias, formatos y buenas prácticas de social.
Requisitos
- 7+ años de experiencia en Social Media.
- Experiencia indispensable en agencias digitales.
- Experiencia probada liderando equipos.
- Conocimiento sólido en CM, Content, estrategia digital, métricas y análisis de datos.
- Experiencia en manejo de crisis y comunicación en momentos sensibles.
- Disponibilidad de tiempo para atender situaciones urgentes o comunicación fuera de horario.
- Facilidad de palabra, excelente comunicación y habilidades de presentación.
- Inglés avanzado.
- Adaptación al cambio y manejo de múltiples proyectos.
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