SOC Lead Analyst (Azcapotzalco)

Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of SOC Lead Analyst.

Role Purpose

Operating within the Cybersecurity Global Defence function and under the management of the Global Head of Cybersecurity Operations, the Global Cybersecurity Operations (GCO) team provides a coordinated suite of “Network Defence” related services and is responsible for the detection and response to information and cybersecurity threats across the global HSBC assets and estate.

GCO Team Functions

• Monitoring & Threat Detection (MTD) – Monitoring, detection, alerting and triage of initial cyber‑threat events.
• Incident Management & Response (IMR) – Management and deep‑dive investigation and response to cyber‑incidents.
• Information Protection & Response (IPR) – Management and response to information and data security incidents.
• Strategic Innovation & Operations (SIO) – Continuous improvement of cyber‑threat detection capabilities and process automation.

Critical to the success of GCO are its close partnerships with other Cybersecurity Global Defence teams including Cybersecurity Engineering, Service Reliability Engineering, Cyber Intelligence & Threat Analysis teams and the wider HSBC businesses and functions.

The overall GCO mission is placed under the purview of the Cybersecurity Chief Technology Officer / Head of Cybersecurity Global Defence.

Main Activities

Lead Analyst (GCO)

General Cybersecurity Operations (GCO) provides a coordinated suite of “Network Defence” services responsible for detecting and responding to information and cybersecurity threats to HSBC assets across the globe and is under the management of the Head of Global Cybersecurity Operations. This includes dedicated functions for the monitoring and detection of threats within the global estate as well as Cybersecurity Incident Management and Response activities. These two principal functions are supported by additional internal Global Defence (GD) capabilities in: Cyber Intelligence and Threat Analysis, Technical Director Office, Cybersecurity Engineering and Service Reliability Engineering. Critical to the success of GCO is its close partnership with sister Cybersecurity teams, IT Infrastructure Delivery and Global Business and Function clients. The overall GCO and GD mission is placed under the purview of the Cybersecurity Chief Technology Officer (CTO) and the Group Chief Information Security Officer (CISO).

The Cybersecurity Monitoring and Threat Detection Team is charged with efficiently and effectively monitoring the HSBC global technology and information estate 24×7. The team’s mission is to detect the presence of any adversary within the estate, quickly analyse the severity and scope of the issue and work with the Cybersecurity Incident Management and Response Team to contain, mitigate and remediate the incursion. In addition, the team is responsible for constantly improving its detection capability through attack analysis and ensuring that the appropriate security event information is being fed into the team and that the alerting rules are tuned for maximum effectiveness. This mission is critical to the protection of HSBC customers, the HSBC brand, shareholder value, as well as HSBC information and financial assets.

Lead Analysts are responsible for leading the analysis of and supporting the response to cyber security events within HSBC, using the latest threat monitoring and detection technologies to detect, analyse and respond.

The Lead Analyst Must

• Work as a senior member of the Monitoring and Threat Detection team within an “Analysis POD” tasked with triage of threat detection events from across the entire global HSBC technology estate.

Requirements

• Excellent investigative skills, insatiable curiosity, and an innate drive to win.
• Instinctive and creative, with an ability to think like the enemy.
• Strong problem‑solving and trouble‑shooting skills.
• Strong decision‑making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.
• An understanding of business needs and commitment to delivering high‑quality, prompt and efficient service to the business.
• Self‑motivated and possessing a high sense of urgency and personal integrity.
• Highest ethical standards and values.
• Experience defining and refining operational procedures, workflows, and processes to support the team in…