Director, Quality - Racks, Enclosures & Metal Mechanics (Guadalajara)

Director, Quality – Racks, Enclosures & Metal Mechanics

What a typical day looks like

• Define and execute the Quality Engineering roadmap aligned with business and customer objectives.
• Oversee quality performance metrics (DPPM, FPY, scrap, OTD, COPQ) and drive corrective actions.
• Lead cross‑functional teams (Engineering, Manufacturing, Supply Chain) to resolve quality issues.
• Implement and standardize quality systems (SPC, PFMEA, Control Plans, MSA, APQP, PPAP).
• Ensure effective Root Cause Corrective Action (RCCA) processes and sustainment.
• Drive supplier quality management: qualification, audits, development, and chargeback processes.
• Support New Product Introduction (NPI) ensuring robust validation and process readiness.
• Develop and manage inspection strategies (incoming, in‑process, final) including automation (AOI).
• Ensure compliance with industry standards (e.g., ISO 9001) and customer‑specific requirements.
• Lead internal and external audits; ensure closure of findings.
• Build and sustain a culture of quality, accountability, and continuous improvement.
• Coach and develop Quality Engineers, Technicians, and cross‑functional teams.

The experience we’re looking to add to our team

• Bachelor’s degree in Engineering (Mechanical, Industrial, Manufacturing or related field) required.
• Master’s degree preferred.
• 10+ years of experience in quality engineering within sheet metal or manufacturing environments.
• 5+ years in leadership roles managing multi‑site or multi‑shift operations.
• Strong knowledge of metal fabrication processes: stamping, bending, welding, machining, painting, assembly.
• Expertise in quality tools: SPC, Six Sigma, Lean Manufacturing, 8D, DOE, FMEA.
• Experience with metrology systems and laboratory testing (e.g., welding validation, macrography and AWS requirements).
• Proficiency in data analysis and dashboarding (Excel, Minitab or equivalent tools).
• Familiarity with ERP/MES systems and digital quality tools.

Key Qualifications and Leadership Skills

• Results‑driven with strong analytical and decision‑making capabilities.
• Proven ability to lead cross‑functional and integral teams.
• Strong communication skills with customers and executive leadership.
• Change management and continuous improvement mindset.
• Talent development and succession planning experience.
• Customer DPPM reduction.
• First Pass Yield (FPY) improvement.
• Scrap and rework cost reduction.
• Supplier quality performance.
• Audit performance and compliance rate.
• On‑Time Delivery impact from quality issues.
• Multi‑site manufacturing setting (fabrication and assembly operations).
• High interaction with customers, suppliers, and internal leadership teams.
• Six Sigma Green Belt / Black Belt.
• Lead Auditor (ISO 9001 or equivalent).

Benefits

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.

We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.

We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.