NOC Specialist - Routing & Switching (Aruba / Juniper / Fortinet)

Department: MSP & NOC Operations

Job Title: NOC Specialist (Experienced)

Location: Mexico City

Mexico’s SAT: Registered with (Tax Administration Service). Should have a Mexican RFC tax ID.

Position Type: Full-Time

Language: Fluent English (Required)

Currency: Paid in MXN

Full-Time | Network Operations Centre

Arcadion is scaling its Network Operations Centre (NOC) to support critical infrastructure, smart‑building systems, enterprise networks, and secure cloud connectivity for clients across Canada. We are seeking skilled NOC Specialists with strong routing and switching experience—particularly with Aruba, Juniper, Fortinet, and ideally Cisco—to join our front‑line network engineering team.

If you take pride in exceptional uptime, love solving complex network challenges, and want to work with modern, mission‑critical network technologies, we want to hear from you.

What You’ll Do

• Monitor and manage multi‑site enterprise networks from our Ottawa NOC
• Troubleshoot and resolve layer 2–3 network incidents with urgency and precision
• Configure, maintain, and optimize switches, routers, SD‑WAN, wireless, and firewalls
• Work hands‑on with Aruba Central / CX switches, Juniper EX/SR, Fortinet firewalls, VPNs & security policies
• Participate in capacity planning, incident response, root cause analysis, and change requests
• Support integrations connected to cloud services (Azure/AWS), OT/IoT, VoIP, CCTV, Access Control
• Document topology changes, update network diagrams, and track device lifecycle
• Collaborate closely with SOC, Field Services, and Infrastructure teams
• Participate in a rotating 24/7 on‑call coverage schedule

What You Bring

• 2–5+ years in Network Operations, NOC/L2–L3 support, or enterprise networking
• Strong experience with Aruba, Juniper, Fortinet (config, deployment, troubleshooting)
• Solid understanding of routing & switching protocols: VLANs, BGP, OSPF, STP, VRRP, ACLs
• Familiarity with wireless mesh networking, PoE switching, fiber uplinks, VPN tunnels
• Ability to interpret monitoring dashboards, performance metrics, SNMP traps, logs
• Customer‑focused communication & strong documentation skills

Nice to have

• Cisco Catalyst/Meraki experience
• Certifications: ACSP/ACMP, JNCIA/JNCIS, NSE4+, CCNA/CCNP
• Network automation fundamentals (Python, Ansible)
• Experience in MSP, mining, industrial, campus, or distributed site environments
• Bilingual (English/Spanish/French)

Why Join Arcadion

• Work on cutting‑edge networking across smart infrastructure and cyber‑secure environments
• Career advancement into Network Engineering, Architecture, or Cyber roles
• Competitive compensation + benefits + paid training
• Innovation‑first culture with a focus on continuous learning and certifications
• Work on networks supporting AI, mining automation, OT/XIoT, and mission critical network services

Be part of a team powering reliable, secure connectivity for industries of the future.