Lead SRE Engineer

About the Role

We are looking for a Lead Site Reliability Engineer to own the reliability, scalability, and automation strategy across our production systems. This is a hands-on leadership role for someone who thrives at the intersection of software engineering and operations — someone who doesn't just fix outages, but engineers them out of existence.

You will drive operational excellence across cloud infrastructure, CI/CD pipelines, observability, and compliance, while mentoring engineers and setting the technical bar for reliability practices across the organization.

What You Will Do

• Lead reliability engineering initiatives across distributed, cloud-based systems, balancing feature velocity with system stability
• Design and implement scalable, resilient infrastructure across multi-cloud environments (AWS, GCP, Azure, PCF, VMware)
• Own incident response, root cause analysis, and post-mortem culture; drive down MTTR through automation
• Build and maintain robust CI/CD pipelines and deployment automation (Jenkins, XLR, Ansible, Chef, Habitat)
• Champion observability best practices using tools such as Splunk, Dynatrace, AppDynamics, and ThousandEyes to catch issues before they impact users
• Drive an automation-first culture, reducing operational toil through scripting and tooling (Python, Go, Shell, PowerShell, Groovy)
• Ensure operational governance and compliance aligned with ITIL frameworks
• Manage certificate lifecycle and network security posture (Venafi, ECMS, OpenSSL, F5, load balancers)
• Mentor and provide technical guidance to a team of SRE and DevOps engineers, acting as a force multiplier for engineering best practices
• Partner cross-functionally with development, security, and infrastructure teams to embed reliability into the software lifecycle

What You Will Bring

• 8+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering, with demonstrated technical leadership
• Strong programming and scripting proficiency in Java, Python, Go, Shell, PowerShell, and/or Groovy, with a solid grounding in algorithms and data structures
• Hands-on experience designing and operating scalable systems across AWS, GCP, Azure, and PCF/VMware environments
• Proficiency with database technologies including Postgres, Cassandra, and Redis, along with strong SQL skills
• Deep experience with observability and monitoring stacks: Splunk, Dynatrace, AppDynamics, BlazeMeter, ThousandEyes, BrowserStack
• Solid understanding of CI/CD toolchains and branching strategies (SCM, Artifactory, SonarQube, Jenkins, XLR, Ansible, Chef Infra, Habitat)
• Working knowledge of networking fundamentals: TCP/IP, load balancers (F5), proxies, FTP/SFTP, Wireshark
• Experience with certificate management and PKI (Venafi, ECMS, OpenSSL)
• Familiarity with the ITIL framework and operational governance practices
• Proven ability to lead through influence, mentor engineers, and drive reliability culture at scale